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Eric has spent decades guiding small and medium businesses through growth, turnaround, and exit. His approach is hands-on and grounded in strategy, clarity, and financial discipline, the opposite of the “pop-up coach” trend. He and his team at BGES bring big-company thinking into the SME world, helping owners build businesses that can scale and eventually sell for the right price.

In the episode, we explore how he designs strategic roadmaps, identifies value gaps, and future-proofs operations so owners can pay themselves properly, take time off, and eventually exit on their own terms. Eric brings the perspective of someone who’s sat in executive seats at billion-dollar companies, judged regional business awards, and worked side-by-side with founders to transform both growth and valuation.

His reputation is built on outcomes, clients turning losses into profit, reshaping business models, and doubling valuations, and on his willingness to put skin in the game through profit-share arrangements.

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Proposed Interview Structure:

1. You started in accounting and moved through CEO, GM, and advisory roles before founding BGES, what pushed you toward helping SMEs and focusing on growth and exit strategy?

2. What core problem do you see most SME owners facing today, and why do so many stay stuck in firefighting instead of building a scalable business?

3. Who are your ideal clients at BGES right now, what types of businesses and which decision makers inside them usually bring you in?

4. How do the right clients typically find you, and what have you done in your own marketing that consistently brings in high quality & long term advisory clients?

5. When a potential client first reaches out to you about growth or exit, how do you take them from that initial exploratory conversation to a clear mandate and a committed engagement?

6. Once a client signs with you, how do you structure the relationship so they stay, expand, and keep coming back, what do you intentionally do to build trust, prove value, and turn engagements into long term partnerships?

7. Where do you find yourself most stuck right now as a consultant and firm owner, whether it’s scaling BGES, delegating, protecting your time, or something else entirely (if at all)?

8. Looking ahead, where do you see the biggest opportunities for SMEs, and the biggest risks, over the next few years, especially around valuation, automation and future-proofing?

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Know more about Eric Tjoeng

Website Link: https://bges.co/

Connect with Eric Tjoeng

LinkedIn link: https://www.linkedin.com/in/etjoeng/

Email: [email protected]

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