The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
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Keeping Your Knowledge Compliant with Ever-Changing Systems and Regulations with Rosemary Kirk
Manage episode 386518585 series 3449109
Content provided by TruStory FM and Upland Software. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TruStory FM and Upland Software or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of Connected Knowledge, Pete talks with Rosemary Kirk, Senior Solutions Consultant at Upland Software, about how healthcare organizations can leverage knowledge management to improve compliance, training, and overall operations. With constantly shifting regulations and patient expectations, healthcare providers need agile systems to empower employees and remain competitive.
Pete and Rosemary explore the mounting pressures healthcare professionals face today, from rapidly changing protocols to retaining staff. They discuss how misaligned internal processes lead to poor patient experiences and the need for cross-departmental collaboration. The conversation ultimately centers around how a unified knowledge base can help organizations adapt quickly, keep reps up-to-date, and satisfy both patients and auditors.
Questions we answer in this episode:
- How are outdated training methods impacting healthcare providers?
- What does an agile healthcare organization look like today?
Key Takeaways:
- Communication across departments is critical for a smooth patient experience
- A centralized knowledge base helps staff stay compliant and empowered
Plus, we tackle another listener question on the best strategies for keeping reps up-to-date and informed!
By the end, you'll understand the pressing need for knowledge management in the healthcare industry and how the right tools can drive better patient outcomes. Tune in to hear powerful insights from Rosemary Kirk on structuring healthcare knowledge for operational excellence.
Resources for further learning:
- Knowledge Management Integration: What is it and how does it help your business?
- How healthcare providers are driving exceptional patient experiences with Panviva
- How connected knowledge enhances patient access and experience with Rosemary Kirk
- (00:00) - Welcome to Connected Knowledge
- (00:54) - Healthcare's Many Masters
- (03:24) - Knowledge Management
- (06:02) - What is Healthcare Agility in 2023?
- (08:26) - Compliance
- (11:22) - The Digital Transformation is Still Happening
- (12:49) - Maintenance
- (14:38) - Panviva
- (16:16) - Listener Question: Keeping Reps Up To Date
27 episodes
Share
Manage episode 386518585 series 3449109
Content provided by TruStory FM and Upland Software. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TruStory FM and Upland Software or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of Connected Knowledge, Pete talks with Rosemary Kirk, Senior Solutions Consultant at Upland Software, about how healthcare organizations can leverage knowledge management to improve compliance, training, and overall operations. With constantly shifting regulations and patient expectations, healthcare providers need agile systems to empower employees and remain competitive.
Pete and Rosemary explore the mounting pressures healthcare professionals face today, from rapidly changing protocols to retaining staff. They discuss how misaligned internal processes lead to poor patient experiences and the need for cross-departmental collaboration. The conversation ultimately centers around how a unified knowledge base can help organizations adapt quickly, keep reps up-to-date, and satisfy both patients and auditors.
Questions we answer in this episode:
- How are outdated training methods impacting healthcare providers?
- What does an agile healthcare organization look like today?
Key Takeaways:
- Communication across departments is critical for a smooth patient experience
- A centralized knowledge base helps staff stay compliant and empowered
Plus, we tackle another listener question on the best strategies for keeping reps up-to-date and informed!
By the end, you'll understand the pressing need for knowledge management in the healthcare industry and how the right tools can drive better patient outcomes. Tune in to hear powerful insights from Rosemary Kirk on structuring healthcare knowledge for operational excellence.
Resources for further learning:
- Knowledge Management Integration: What is it and how does it help your business?
- How healthcare providers are driving exceptional patient experiences with Panviva
- How connected knowledge enhances patient access and experience with Rosemary Kirk
- (00:00) - Welcome to Connected Knowledge
- (00:54) - Healthcare's Many Masters
- (03:24) - Knowledge Management
- (06:02) - What is Healthcare Agility in 2023?
- (08:26) - Compliance
- (11:22) - The Digital Transformation is Still Happening
- (12:49) - Maintenance
- (14:38) - Panviva
- (16:16) - Listener Question: Keeping Reps Up To Date
27 episodes
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Similar to Connected Knowledge from Upland Software
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
…
continue reading
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Rae Johnston and guests take a fun, deep dive into how technology is reshaping our lives.
…
continue reading
We help founders make something people want.
…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
On The Bike Shed, hosts Joël Quenneville and Stephanie Minn discuss development experiences and challenges at thoughtbot with Ruby, Rails, JavaScript, and whatever else is drawing their attention, admiration, or ire this week.
…
continue reading
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Go offline with the Player FM app!
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