Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Communispond and Scott D'Amico. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Communispond and Scott D'Amico or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

The Last 8%: How Tough Conversations Define Leadership

34:34
 
Share
 

Manage episode 508093059 series 3421643
Content provided by Communispond and Scott D'Amico. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Communispond and Scott D'Amico or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Today, I’m joined by Bill Benjamin, partner at the Institute for Health and Human Potential, a speaker, author, and expert in emotional intelligence and leadership under pressure. With a background in mathematics and computer science, Bill’s journey into the world of leadership and communication began when he realized that technical excellence doesn’t automatically translate into people leadership.

In this episode, we explore the concept of the “Last 8%”—the critical, often avoided moments in tough conversations that define relationships, trust, and leadership effectiveness. Bill shares brain-based strategies for emotional self-regulation, why so many leaders either avoid or overreact in difficult conversations, and how the SOS framework—Stop, Oxygenate, Seek information—can help anyone communicate more skillfully under pressure.

This episode is filled with practical insights for anyone who wants to lead with courage, communicate with clarity, and build a culture of honest dialogue.

Let’s dive in.

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Bill: https://www.linkedin.com/in/bill-benjamin-12b671/
► Check out the HBR case study: https://hbr.org/2025/09/the-secret-to-building-a-high-performing-team
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com

  continue reading

103 episodes

Artwork
iconShare
 
Manage episode 508093059 series 3421643
Content provided by Communispond and Scott D'Amico. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Communispond and Scott D'Amico or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Today, I’m joined by Bill Benjamin, partner at the Institute for Health and Human Potential, a speaker, author, and expert in emotional intelligence and leadership under pressure. With a background in mathematics and computer science, Bill’s journey into the world of leadership and communication began when he realized that technical excellence doesn’t automatically translate into people leadership.

In this episode, we explore the concept of the “Last 8%”—the critical, often avoided moments in tough conversations that define relationships, trust, and leadership effectiveness. Bill shares brain-based strategies for emotional self-regulation, why so many leaders either avoid or overreact in difficult conversations, and how the SOS framework—Stop, Oxygenate, Seek information—can help anyone communicate more skillfully under pressure.

This episode is filled with practical insights for anyone who wants to lead with courage, communicate with clarity, and build a culture of honest dialogue.

Let’s dive in.

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Bill: https://www.linkedin.com/in/bill-benjamin-12b671/
► Check out the HBR case study: https://hbr.org/2025/09/the-secret-to-building-a-high-performing-team
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com

  continue reading

103 episodes

Tutti gli episodi

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play