In this episode, Revenova’s Danielle Chaffin joins us to break down what smart AI adoption really looks like in the freight industry!

We talk about finding the balance between automating the tedious stuff and protecting the human relationships that keep this business moving, their AI agent, Artemis, which handles load building, check calls, and document requests, all without losing that personal touch that defines great service, and how automation can eliminate wasted time, streamline operations, and scale your business before you hit a breaking point.

If you’re trying to figure out how to grow without losing what makes your business human, this one’s packed with real-world insights on tech, teamwork, and staying competitive as AI reshapes logistics!

About Danielle Chaffin

Danielle is a third-generation trucking professional and Senior Sales Engineer at Revenova, where she turns complex logistics challenges into streamlined, scalable solutions. With a background that spans freight brokerage, social work, and sales, Danielle brings a rare combination of grit, empathy, and systems thinking to the transportation industry. Danielle has spent six years at Revenova designing strategic customer journeys, building the Revenova Learning Center, and bridging the often-overlooked gap between operational tech and the people who use it. Raised on trucking stories told from the driver’s seat—thanks to her dad and grandpa—Danielle approaches logistics with reverence, creativity, and an eye for impact.

Connect with Danielle

• Email: [email protected]
• LinkedIn: https://www.linkedin.com/in/maybedanielleee/

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