))
CIP - S2 - 049 - The Anti-Buyers Remorse Call That Keeps Clients Forever with Benjamin Hoang
Manage episode 502308615 series 3550647
Most coaches worry about making the sale, but the real challenge is keeping clients happy and invested long after they have made a purchase. That is where Benjamin Hoang comes in.
In this episode, Benjamin breaks down the “Anti-Buyers Remorse Call,” a simple but powerful framework that locks in client trust, sets the tone for a long-term relationship, and keeps churn rates low. He explains how to position this call, what to say, and how to create quick wins that instantly validate your client’s decision to work with you.
You’ll Learn How To:
- Avoid the three critical mistakes that are bankrupting coaches
- Turn ad spend into predictable revenue machines
- Use the anti-buyer's remorse strategy to keep clients paying month after month instead of a refund
- Reframe client expectations so they stay excited and engaged
- Use conversations to build retention and referrals naturally
What You’ll Learn in This Episode:
- (02:38) A Large part of the coaching business revenue does not come from coaching sales directly
- (03:32) Why affiliate and joint venture income can be more valuable than coaching sales
- (04:40) Benjamin’s story and how he helps real estate coaches be successful with their clients
- (06:49) Tom’s “40 Good People” rule for authentic networking and reciprocity
- (11:54) The biggest thing most coaches do wrong when it comes to running the ads
- (12:42) Understanding the parameters for real estate coaches
- (15:15) Benjamin's ideal client for coaching
- (18:04) Tips for anyone who is looking to find deals via Google pay-per-click leads
- (21:01) The anti-buyer's remorse call
- (22:34) Why does the real sale start after the payment is made
- (25:22) Connect with Benjamin Hoang
Who This Episode is For:
- Coaches who want to keep clients longer
- Business owners who are tired of clients ghosting after the sale
- Entrepreneurs who want predictable, recurring revenue
- Anyone who cares about client experience, not just acquisition
Why You Should Listen:
Benjamin Hoang reveals the exact framework he uses to keep clients happy, loyal, and referring others, all with one simple call. If you want clients who stay, pay, and send referrals, this is the retention playbook you can’t afford to miss.
Connect with Benjamin Hoang:
93 episodes
Share
