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754: Five Steps to Solve a Problem, with Monica Chartier

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Manage episode 514297719 series 2537676
Content provided by Dave Stachowiak. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave Stachowiak or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Monica Chartier: Coaching for Leaders Fellow

Monica Chartier is a group product manager in the technology industry. Her work has centered on supporting a global product experience, getting a million visitors a day. In addition to her e-commerce and technical experience, she indexes heavily on coach-like leadership with her team and also inside our community as one of our Coaching for Leaders Fellows.

In this conversation, Monica and I explore a need inside the Coaching for Leaders membership community and how we used the design thinking process to approach it. We outline the five key steps we followed and how you might do the same to address a problem inside your own organization.

Key Points

Five steps to solve a problem using design thinking:

  1. Empathy: Start with Intentional Listening and Observation.
  2. Define: Clarify the Real Problem to Solve.
  3. Ideate: Co-Create Ideas and Form Testable Hypotheses.
  4. Prototype: Start Small, Learn Fast.
  5. Test, Learn, and Adapt: Make Iteration a Leadership Habit.

Access Monica’s detailed guide (PDF download)

Resources Mentioned

Related Episodes

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

  continue reading

772 episodes

Artwork
iconShare
 
Manage episode 514297719 series 2537676
Content provided by Dave Stachowiak. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave Stachowiak or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Monica Chartier: Coaching for Leaders Fellow

Monica Chartier is a group product manager in the technology industry. Her work has centered on supporting a global product experience, getting a million visitors a day. In addition to her e-commerce and technical experience, she indexes heavily on coach-like leadership with her team and also inside our community as one of our Coaching for Leaders Fellows.

In this conversation, Monica and I explore a need inside the Coaching for Leaders membership community and how we used the design thinking process to approach it. We outline the five key steps we followed and how you might do the same to address a problem inside your own organization.

Key Points

Five steps to solve a problem using design thinking:

  1. Empathy: Start with Intentional Listening and Observation.
  2. Define: Clarify the Real Problem to Solve.
  3. Ideate: Co-Create Ideas and Form Testable Hypotheses.
  4. Prototype: Start Small, Learn Fast.
  5. Test, Learn, and Adapt: Make Iteration a Leadership Habit.

Access Monica’s detailed guide (PDF download)

Resources Mentioned

Related Episodes

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

  continue reading

772 episodes

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