What if the key to thriving in crisis isn’t just resilience, but radical integrity? And what does that look like in the real world, when $Millions are at stake and you are surrounded by uncertainty? Choe Peng Sum, CEO of Pan Pacific Hotels Group, reveals the behind-the-scenes moments of clarity that shaped both his leadership and his entire organisation through the toughest of times, with a jaw-dropping decision that left a legacy at the company.

As the CEO of Pan Pacific Hotels Group, Choe Peng Sum oversees a multi-billion-dollar portfolio of more than 50 hotels across 30 cities worldwide. He is widely recognised for his celebrated approach during the COVID-19 pandemic—retaining all his staff while keeping the business afloat. Known for his hands-on leadership and unwavering ethical compass, Chow shares candid lessons from crisis management, high-stakes international deals, and the power of trusting your values, sometimes in conflict with expert advice.

Ruth Saw is your host for Clarity is Power, a podcast dedicated to honest conversations on leadership, purpose, and confidence. Ruth is known for her insightful interviews and ability to draw out the “moments of clarity” that empower her guests and listeners to take action. She is a Gallup Strengths coach and has written five best-selling books, including Clarity is Power.

Connect with Choe Peng Sum
Website: Pan Pacific Hotels Group
LinkedIn: Chow Peng Sum

Connect with Ruth Saw
Email: [email protected]

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