In this episode of the Claims Theory Podcast, I sit down with Lexi Miller, a business and marketing major at Purdue University, to explore how the next generation views work, technology, and career opportunities- especially in revenue cycle management. We discuss what attracts young professionals to an industry, the role of technology in shaping their expectations, and how RCM leaders can adapt to engage and retain the workforce of the future. Don't miss this fresh perspective on the evolving job market and what it means for the future of healthcare revenue cycle!