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Episode 80: BT Group Shares Tips for Driving Network Transformation and Elevating the Customer Experience

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Manage episode 443621981 series 3410025
Content provided by Ciena Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ciena Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
On this episode, Campbell McClean, Chief Architect of BT Group joins Kailem Anderson, Blue Planet's Vice President of Global Products & Delivery, to discuss the UK carrier's digital transformation journey and ways BT Group is leveraging Blue Planet software to offer an improved digital experience for its customers. The two discuss the value of Artificial Intelligence (AI) in BT Group's operations and the growing opportunities with AI moving forward. Campbell also shares his experience working in diverse organizations and the importance of fostering a more inclusive work culture.
  continue reading

88 episodes

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Manage episode 443621981 series 3410025
Content provided by Ciena Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ciena Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
On this episode, Campbell McClean, Chief Architect of BT Group joins Kailem Anderson, Blue Planet's Vice President of Global Products & Delivery, to discuss the UK carrier's digital transformation journey and ways BT Group is leveraging Blue Planet software to offer an improved digital experience for its customers. The two discuss the value of Artificial Intelligence (AI) in BT Group's operations and the growing opportunities with AI moving forward. Campbell also shares his experience working in diverse organizations and the importance of fostering a more inclusive work culture.
  continue reading

88 episodes

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