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The ROI of Encouragement: How It Drives Peak Performance & Revenue Growth

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Manage episode 517816115 series 3299643
Content provided by Harold Milby. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Harold Milby or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

We would love to hear from you. Send us a text message now by clicking HERE!

What if the simplest lever for performance is the one leaders overlook? We dive into encouragement as a strategic practice—rooted in Scripture and confirmed by neuroscience—to show how specific, timely praise unlocks motivation, trust, and better results. From dopamine and oxytocin to the way the prefrontal cortex stays online under affirmation, we unpack why recognition boosts productivity and lowers turnover, and why criticism often shuts people down. Along the way, we name the numbers, the risks of disengagement, and the cultural costs when leaders stay silent.
We share a clear, usable playbook: five pillars of Christ-centered encouragement—be specific, timely, sincere, public, and proportional. Hear practical scripts that name the action and impact, examples of public praise and private correction, and a mix of channels from one-on-ones to handwritten notes. We also explore how to encourage the “invisibles,” offer micro-encouragements that take ten seconds, and use the ARC method (Acknowledge, Restore, Commission) to respond to mistakes without shaming people out of the arena.
This conversation also grounds the practice in the Bible: Jesus saying “take courage,” Ephesians 4:29’s call to build up, and leaders like Moses, David, and Nehemiah who spoke life in moments of risk and rebuilding. We field common leader worries—being introverted, “not seeing” wins, and fear of entitlement—and show how to tie praise to observable behaviors and character to keep standards high and culture healthy. If you want stronger teams, faster collaboration, and a brand people trust, start by making encouragement a daily discipline.
If this resonated, share it with a leader who needs it, subscribe for more faith-driven business insights, and leave a review with one encouragement you’ll try this week.

  continue reading

Chapters

1. Welcome And Listener Shoutouts (00:00:00)

2. Why Encouragement Matters In Business (00:01:42)

3. Neuroscience And Recognition Data (00:03:29)

4. Biblical Foundations For Encouragement (00:05:52)

5. Five Pillars Of Christ-Centered Encouragement (00:09:35)

6. Individual, Team, And Org Benefits (00:12:44)

7. Best Practices And Real Examples (00:15:17)

8. Encouraging The Invisibles (00:19:15)

9. Micro And Narrative Encouragement (00:21:05)

10. The ARC Method After Setbacks (00:22:53)

11. Chick-fil-A Notes And Retention (00:24:15)

12. FAQs: Introverts, Standards, Entitlement (00:26:03)

13. Pitfalls: Flattery, Partiality, Idolatry (00:28:01)

164 episodes

Artwork
iconShare
 
Manage episode 517816115 series 3299643
Content provided by Harold Milby. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Harold Milby or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

We would love to hear from you. Send us a text message now by clicking HERE!

What if the simplest lever for performance is the one leaders overlook? We dive into encouragement as a strategic practice—rooted in Scripture and confirmed by neuroscience—to show how specific, timely praise unlocks motivation, trust, and better results. From dopamine and oxytocin to the way the prefrontal cortex stays online under affirmation, we unpack why recognition boosts productivity and lowers turnover, and why criticism often shuts people down. Along the way, we name the numbers, the risks of disengagement, and the cultural costs when leaders stay silent.
We share a clear, usable playbook: five pillars of Christ-centered encouragement—be specific, timely, sincere, public, and proportional. Hear practical scripts that name the action and impact, examples of public praise and private correction, and a mix of channels from one-on-ones to handwritten notes. We also explore how to encourage the “invisibles,” offer micro-encouragements that take ten seconds, and use the ARC method (Acknowledge, Restore, Commission) to respond to mistakes without shaming people out of the arena.
This conversation also grounds the practice in the Bible: Jesus saying “take courage,” Ephesians 4:29’s call to build up, and leaders like Moses, David, and Nehemiah who spoke life in moments of risk and rebuilding. We field common leader worries—being introverted, “not seeing” wins, and fear of entitlement—and show how to tie praise to observable behaviors and character to keep standards high and culture healthy. If you want stronger teams, faster collaboration, and a brand people trust, start by making encouragement a daily discipline.
If this resonated, share it with a leader who needs it, subscribe for more faith-driven business insights, and leave a review with one encouragement you’ll try this week.

  continue reading

Chapters

1. Welcome And Listener Shoutouts (00:00:00)

2. Why Encouragement Matters In Business (00:01:42)

3. Neuroscience And Recognition Data (00:03:29)

4. Biblical Foundations For Encouragement (00:05:52)

5. Five Pillars Of Christ-Centered Encouragement (00:09:35)

6. Individual, Team, And Org Benefits (00:12:44)

7. Best Practices And Real Examples (00:15:17)

8. Encouraging The Invisibles (00:19:15)

9. Micro And Narrative Encouragement (00:21:05)

10. The ARC Method After Setbacks (00:22:53)

11. Chick-fil-A Notes And Retention (00:24:15)

12. FAQs: Introverts, Standards, Entitlement (00:26:03)

13. Pitfalls: Flattery, Partiality, Idolatry (00:28:01)

164 episodes

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