Not every issue fits into neat categories. In this episode, we address edge-case problems like Bring Your Own Device (BYOD) compatibility, expired licenses on security appliances, and odd client behaviors that defy conventional logic. You’ll learn how mobile OS updates, unsupported encryption protocols, or insufficient license capacity can cause mysterious connectivity issues.

We also touch on VPN quirks, DNS suffix misbehavior, and strange firewall rules inherited from years past. This episode prepares you for the “weird ones”—issues that require curiosity, documentation, and sometimes creative thinking to resolve. The final part of troubleshooting is adapting to the unknown.