Artificial intelligence is becoming a core part of software applications, and the CompTIA IT Fundamentals (ITF+) certification exam now includes basic AI concepts in its objectives. In this episode, we explain what AI-powered tools are and how they appear in everyday applications. You’ll learn about AI chatbots used in customer service, generative AI tools that create content such as text, images, or code, and predictive systems that analyze data to forecast outcomes. These capabilities are transforming industries and shaping how applications are built and used.

We’ll also examine the benefits and challenges of AI integration, from increased efficiency to ethical considerations around bias, transparency, and privacy. By understanding AI’s role in modern software, you’ll be better prepared for exam questions that ask you to identify use cases or evaluate the appropriateness of AI solutions in different scenarios. This is essential knowledge for both the test and the evolving technology landscape. Produced by BareMetalCyber.com.