Having worked in a variety of different roles and communicated to a International cohort of people on all different levels in my various roles, I sometimes forget that not everyone has been as lucky as I have.

This experience has allowed me to develop effective communication skills which I use in my everyday life, so when I find young person who I don't know that well suddenly opening up to me and sharing her life's difficulties while out horse riding, I wonder what it is about me that enables people to speak freely and openly to me.

Join me on this podcast as I work through how I developed these skills, what they are and what I have learned, with hints and tips that you can take away and try for yourself.