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How Care Homes Can Use Telephone Call Tracking To Better Understand How Enquiries Are Recorded And Handled.

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Manage episode 300369240 series 2422029
Content provided by adam james and Adam James. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by adam james and Adam James or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

This episode of the Care Home PR And Marketing podcast features Wendy Westbury, Director of Sales and Marketing at Dormy Care Communities, which operates 4 homes.

In this episode we reveal:

  • What exactly call tracking is - and how does it work?
  • Why care operators should embed call tracking software into their enquiry management system - and Wendy explains specifically why she did.
  • What’s the difference about “dynamic” and “static” call tracking
  • The benefits that call tracking can bring to care homes sales teams
  continue reading

41 episodes

Artwork
iconShare
 
Manage episode 300369240 series 2422029
Content provided by adam james and Adam James. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by adam james and Adam James or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

This episode of the Care Home PR And Marketing podcast features Wendy Westbury, Director of Sales and Marketing at Dormy Care Communities, which operates 4 homes.

In this episode we reveal:

  • What exactly call tracking is - and how does it work?
  • Why care operators should embed call tracking software into their enquiry management system - and Wendy explains specifically why she did.
  • What’s the difference about “dynamic” and “static” call tracking
  • The benefits that call tracking can bring to care homes sales teams
  continue reading

41 episodes

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