A hospital stay changes everything—routines, risks, and the decisions families must make under pressure. We open the door on a boutique, white-glove approach to home care that moves fast when life turns, and moves thoughtfully when families want time to plan. With Evan Loevner of Aviva In Home Care, we explore what it takes to deliver reliable, compassionate support across San Francisco, San Mateo, Santa Clara, and the Alameda Valley without losing the personal touch.
We talk through two pathways into home care: urgent trigger events that demand same-day or next-day starts, and slower, intentional transitions that let siblings and parents get aligned. Evan breaks down how owner-led care management, a small client census, and a large caregiver network create both intimacy and resilience. Backed by Honor’s nurse oversight and process rigor, Aviva can respond to health setbacks, update care plans quickly, and ensure caregivers follow best practices and physician directives—so the care stays safe, adaptive, and human.
Transparency and trust are constant threads. Families receive daily shift notes, access a secure portal, and coordinate decisions in real time, whether they live nearby or across the country. Caregivers benefit from clear directions, strong training in memory care and chronic conditions, and easy documentation—improving morale and continuity. We also detail the safeguards that matter: licensing, Live Scan background checks with ongoing alerts, drug testing, and thorough employment verification. If you’re weighing agency care versus hiring privately, this conversation demystifies the tradeoffs and shows how a layered backup system protects against missed shifts and mismatches.
If this resonates, follow the show, share it with someone making care decisions, and leave a review with the one question you still want answered—we’ll tackle it next.

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