Download the transcript here.

In this episode, you’ll learn how to answer the question: “Do you think zoos are good or bad?” You’ll discover five flexible phrases you can use for any controversial topic — including I’m in two minds about this, on the one hand… on the other hand…, it depends on…, there are pros and cons, and in an ideal world… but in reality…. Perfect for Parts 3 & 4 when you need balance and clarity.

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