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5 for 20 Episode 1: Culture First: "Building Stronger Risk Management in Senior Living,” featuring Erica Holman
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In this episode of 5 for 20, host Peter Winterburn welcomes Erica Holman, CAC Group’s in-house risk management expert and licensed nursing home administrator with over 30 years of operational and clinical experience in senior living. Together, they break down five key questions in just 20 minutes, offering actionable insight into what makes a risk management program functional and transformational.
Erica shares how to structure a risk management program proactively, why culture and team buy-in matter, and how working with legal counsel from day one helps protect facilities and improve outcomes. Listeners will learn:
Erica shares how to structure a risk management program proactively, why culture and team buy-in matter, and how working with legal counsel from day one helps protect facilities and improve outcomes. Listeners will learn:
- Where to start when developing or refreshing a risk management program
- Why documentation and legal collaboration are essential
- The most significant barriers to successful implementation—and how to overcome them
- How QA, compliance, and risk management efforts intersect
- What “success” looks like in risk management (hint: it’s not just fewer incidents)
If you're an executive, HR professional, or administrator in senior living or healthcare, this episode is packed with must-know strategies.
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