This Podcast explores impactful strategies for building relationships in your local market, the importance of customer service, and the benefits of creating a personal connection with clients. Learn how Bruce McGillery of Instant Imprints navigated the challenges of the COVID pandemic, the role of a solid business plan, and how to leverage community events to boost brand visibility. Find out how tailored services can meet customer needs more effectively than generic online experiences, and understand how to reverse engineer your goals for sustainable growth.