Today we are going to discuss Key Moments and Tipping Points The Tipping Point is a Key moment – a threshold, a critical mass, or boiling point that leads to Breakthrough - sudden, dramatic, and radical change. The TIPPING POINT in your restaurant could be the point at which… You stop losing and begin to win… The point you go from Getting your ass kicked – to stepping up and fighting back. In Your Restaurant There are several types of tipping points o You have a Financial Tipping Point o A Marketing Tipping Point o A SALES Tipping Point o A Product Quality Tipping Point o The System Tipping Point o And a Team Building or PEOPLE Tipping Point All of these Tipping Points – lead to BREAKTHROUGH – if you stay at it long enough. Oh… and just like a teeter totter that swings BOTH ways – the tipping point can also be the point or moment when the whole thing blows up or falls apart