Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Dana Gardner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dana Gardner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Why Customer Experience Management Has Never Been More Important or Impactful

29:28
 
Share
 

Manage episode 279767181 series 172947
Content provided by Dana Gardner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dana Gardner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The next BriefingsDirect digital business innovation discussion explores how companies need to better understand and respond to their markets one subscriber at a time. By better listening inside of their products, businesses can remove the daylight between their digital deliverables and their customers’ impressions.

Stay with us now as we hear from a customer experience (CX) management expert at SAP on the latest ways that discerning customers’ preferences informs digital business imperatives.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the business of best fulfilling customer wants and needs, please welcome Lisa Bianco, Global Vice President, Experience Management and Advocacy at SAP Procurement Solutions. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.

  continue reading

101 episodes

Artwork
iconShare
 
Manage episode 279767181 series 172947
Content provided by Dana Gardner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dana Gardner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The next BriefingsDirect digital business innovation discussion explores how companies need to better understand and respond to their markets one subscriber at a time. By better listening inside of their products, businesses can remove the daylight between their digital deliverables and their customers’ impressions.

Stay with us now as we hear from a customer experience (CX) management expert at SAP on the latest ways that discerning customers’ preferences informs digital business imperatives.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the business of best fulfilling customer wants and needs, please welcome Lisa Bianco, Global Vice President, Experience Management and Advocacy at SAP Procurement Solutions. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.

  continue reading

101 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play