Ever wondered what separates average service providers from extraordinary ones? Ben Cohn, owner of From Sinks to Sewers, reveals the secrets to building trust and delivering value in this eye-opening conversation about real estate transactions and home inspections.
Ben's journey from Navy plumber to specialized sewer inspector began when he was unexpectedly released after 12½ years of military service. What could have been a career setback became his greatest opportunity. Starting with nothing but determination and a simple pitch—"I'm Ben, I'm a local plumber in your area. Hope you never need one of us, but in case you ever do, can I leave you my card"—he built a business based on transparency and expertise.
The conversation takes a fascinating turn when Ben reveals how common misconceptions about sewer inspections can cost homeowners thousands in unnecessary repairs. "When a plumber tells you you can't sell the home until you do this repair, that's false," he explains, debunking one of the most expensive myths in real estate transactions. His military background taught him to establish standards and push through challenges, qualities that have made him a trusted voice in the Ventura real estate community.
Perhaps most valuable for real estate professionals is Ben's insight on what truly distinguishes extraordinary agents: building a good team of trusted specialists rather than trying to control every aspect of a transaction. "If you're only about price, you will be dropped as soon as someone finds someone cheaper," he notes, highlighting how adding value through quality service creates lasting business relationships.
Whether you're a homeowner, real estate professional, or service provider, this conversation offers practical wisdom on navigating complex transactions with integrity. Subscribe now to hear more conversations with extraordinary professionals who are breaking barriers in their fields.