🔓 Mastering the Art of Negotiation with Chris Voss

In this episode of Breaching the Boardroom, host David Mauro welcomes Chris Voss—former FBI hostage negotiator and author of Never Split the Difference—share game-changing strategies for business leaders. After 24 years in the FBI, Chris has negotiated in life-or-death situations and now applies his expertise to business.

Together, let's dive into tactical empathy, the power of calibrated questions, and how to determine if a deal is worth pursuing.

💡 What You’ll Learn:

• The Black Swan Method and its impact on leadership
• How tactical empathy transforms negotiations
• Why collaboration, not competition, drives success
• The psychology of decision fatigue and negotiation timing
• Identifying “proof of life” to avoid wasted efforts

📢 Want to sharpen your negotiation skills?
Chris’ insights go beyond high-stakes deals—they’re essential for business, cybersecurity, and everyday interactions.

👋 Connect with Us:

• Chris Voss – CEO, The Black Swan Group & Author, Never Split the Difference
• David Mauro – VP of Business Development, NetGain Technologies

📖 Resources Mentioned:

• Never Split the Difference by Chris Voss
• The Black Swan Group’s Masterclass on Negotiation

🌟 Who Are We?

NetGain Technologies is a leading managed IT and security service provider with over 40 years of experience helping small to mid-sized businesses succeed. 💻✨ Specializing in IT management, cybersecurity, and strategic consulting, we empower businesses in healthcare, finance, manufacturing, and beyond to turn technology into a competitive advantage. 🚀

🌐 Website: www.netgainit.com
💼 LinkedIn: NetGain Technologies
📅 Meet with Us: Schedule a Meeting

Meet Your Hosts

• Ashley Sebastian, NetGain Technologies
• David Mauro, NetGain Technologies