Jonathon talks with AI strategist Veronika Heinz about the hidden math behind why so many restaurants and small businesses struggle to scale. Veronika breaks down the “mathematical impossibility” of modern management and shares how AI systems are helping operators cut costs, boost revenue, and eliminate burnout. Packed with real case studies and practical insights from her book Clockwork Kitchens, this episode shows how intelligent systems can turn chaos into calm and help businesses thrive