What does real culture change look like when it’s driven by people, not just policies?

In this episode of The Human Side of Culture Change, I sit down with Gary Jones — an award-winning change leader who has been working in Parliament since 2012 and co-created the CLEAR Pathways programme.

Gary’s story is one of resilience: growing up in Bradford in a large Caribbean family, leaving school without GCSEs, discovering his neurodiversity later in life, and turning challenges into strengths that led him to complete an MBA and lead nationally recognised cultural change initiatives.

Together, we explore how CLEAR Pathways achieved a 75% progression rate for underrepresented talent, why it has won multiple awards, and what lessons leaders can take to embed inclusion in their own workplaces.

This conversation is about resilience, innovation, and hope — and why inclusion benefits not just individuals, but society as a whole.

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