Biker Radio Rodcast is a podcast on motorcycling in India, celebrating her heroic riders, legendary mechanics and iconic builders through stories told by members of the community, one legend at a time. These are portraits in audio of the people who ride, fix and build motorcycles; their journey and their enlightening learnings from the road they have travelled on. Awarded The Whickers in the UK and with a BBC Sounds audio documentary to boot, the RODcast (Radio On Demand) is a proven example ...
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continue reading
Content provided by Jay Goninen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Goninen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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When Service Advisors Put Technicians First, Everyone Wins
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Content provided by Jay Goninen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Goninen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Rena Rennebohm, CEO of Empowered Advisor, shares why shops thrive when service advisors put technicians first. With years of experience coaching advisors, Rena explains how stronger collaboration between advisors and technicians leads to better shop culture and performance. She also dives into challenges such as high service advisor turnover, the lack of respect advisors often face, and why she believes nearly 50% of shops are short-staffed at the front.
Check out the full video version of the podcast on YouTube!
About the Episode
- Host: Jay Goninen, WrenchWay, [email protected]
- Guest: Rena Rennebohm, Empowered Advisor, [email protected]
- Sponsor: Jasper Engines & Transmissions
Links & Resources
Get notified of new episodes --> Join our email list
About WrenchWay:
- For Technicians & Students: wrenchway.com/solutions/technicians/
- For Shops & Dealerships: wrenchway.com/solutions/shops/
- For Instructors: wrenchway.com/solutions/schools/
Connect with us on social:
Chapters
1. When Service Advisors Put Technicians First, Everyone Wins (00:00:00)
2. Coaching Service Advisors for Success (00:01:53)
3. Do Service Advisors Get Enough Respect? (00:15:24)
4. Advisors Putting Technicians First (00:21:54)
5. Front of Shop Staffing Challenge (00:28:16)
6. High Service Advisor Turnover (00:40:56)
7. Phone Skills & Texting Customers (00:47:44)
293 episodes
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Fetch error
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Last successful fetch was on December 03, 2025 10:12 (
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 502691813 series 2825789
Content provided by Jay Goninen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Goninen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Rena Rennebohm, CEO of Empowered Advisor, shares why shops thrive when service advisors put technicians first. With years of experience coaching advisors, Rena explains how stronger collaboration between advisors and technicians leads to better shop culture and performance. She also dives into challenges such as high service advisor turnover, the lack of respect advisors often face, and why she believes nearly 50% of shops are short-staffed at the front.
Check out the full video version of the podcast on YouTube!
About the Episode
- Host: Jay Goninen, WrenchWay, [email protected]
- Guest: Rena Rennebohm, Empowered Advisor, [email protected]
- Sponsor: Jasper Engines & Transmissions
Links & Resources
Get notified of new episodes --> Join our email list
About WrenchWay:
- For Technicians & Students: wrenchway.com/solutions/technicians/
- For Shops & Dealerships: wrenchway.com/solutions/shops/
- For Instructors: wrenchway.com/solutions/schools/
Connect with us on social:
Chapters
1. When Service Advisors Put Technicians First, Everyone Wins (00:00:00)
2. Coaching Service Advisors for Success (00:01:53)
3. Do Service Advisors Get Enough Respect? (00:15:24)
4. Advisors Putting Technicians First (00:21:54)
5. Front of Shop Staffing Challenge (00:28:16)
6. High Service Advisor Turnover (00:40:56)
7. Phone Skills & Texting Customers (00:47:44)
293 episodes
All episodes
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Similar to Beyond the Wrench
Biker Radio Rodcast is a podcast on motorcycling in India, celebrating her heroic riders, legendary mechanics and iconic builders through stories told by members of the community, one legend at a time. These are portraits in audio of the people who ride, fix and build motorcycles; their journey and their enlightening learnings from the road they have travelled on. Awarded The Whickers in the UK and with a BBC Sounds audio documentary to boot, the RODcast (Radio On Demand) is a proven example ...
…
continue reading
Audio home of The Jimquisition, featuring its lovely little podcast, Podquisition - starring Jim Sterling, Laura Kate, and Conrad Zimmerman!
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
We promise we are not as Horrible as you think at video games, well maybe. Join us in a weekly show discussing video games, the culture around it and the latest topics going on in the industry. You’ll find insightful discussions , game reviews, and industry news that cater to all gaming enthusiasts. Join us as we dive deep into the world of gaming, sharing our thoughts and experiences. Give us a listen and share us with your friends. Your feedback is always welcome, and we appreciate your su ...
…
continue reading
The official podcast of GamersWithJobs.com, the GWJCC is our way of providing a podcast that feels like you are hanging out with friends after a long day in the office. We strive for smart, in-depth discussions about the latest games and gaming-related news, as well as light, playful tangents. We're always thrilled to talk about the new hotness, explore fun and strange indie gems, and revisit games old and new.
…
continue reading
How can business help solve society’s biggest challenges? Welcome to Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. Hosts Femi Oke and Lizzie O’Leary talk to industry innovators, tech trailblazers and visionary leaders from around the globe about timely topics: from the climate transition to AI and data; and from the future of food to how we build, move and power the world.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Best friends Joel and Matt are the co-hosts of How to Money which is all about providing the knowledge & tools that normal folks need to thrive in areas like debt payoff, DIY investing, and crucial money tricks that will provide continuous help along your journey. We believe that access to unbiased and jargon-free personal finance guidance is more necessary than ever before. When you handle your money in a purposeful, thoughtful way that works for your lifestyle, you can really start living ...
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continue reading
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
