The Infinite Loop of E-Commerce – with Russell Stover's Celia Van Wickel
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This week we’re joined by Celia Van Wickel, Director of Digital Commerce at Russell Stover Chocolates. With a background spanning media, data, neuroscience, and digital commerce, Celia brings a rare and well-rounded perspective to the fast-evolving world of retail media and e-commerce.
She and Dave cover everything from aligning marketing and sales for seasonal campaigns to how neuroscience influences creative performance. Celia shares how Russell Stover is modernizing a 100-year-old brand across Amazon, Instacart, and other digital platforms, while also offering a thought-provoking look at the future of AI-powered discovery and what she calls “the infinite loop” of commerce.
This episode is packed with strategic and tactical insights for marketers navigating today’s fragmented, fast-moving digital landscape.
Episode Highlights
- How Russell Stover aligns retail media strategy across departments to drive consistency and performance during key seasonal moments like Valentine’s Day and Christmas.
- What it takes to modernize creative while staying true to brand identity—and why being product-focused still wins in retail media.
- Why AI will reshape the entire path to purchase, creating a more immersive and seamless shopping experience that blends discovery, content, and commerce.
- How neuroscience and shopper behavior inform Celia’s approach to content design, ad testing, and retail media optimization.
- The origin of Russell Stover’s partnership with It’s Rapid, and how a need for faster retail media asset development turned into a streamlined creative production workflow.
Rapid Rundown Answers
- Which ancient civilization first used cacao beans? The Olmecs
- Which country consumes the most chocolate per capita? Switzerland
- Who invented milk chocolate in 1875? Daniel Peter
- What was the first mass-produced chocolate bar? Fry’s Chocolate Cream
- What birthday did Russell Stover celebrate in 2023? 100!
- Celia’s favorite ways to decompress: long walks, brunch, and industry podcasts
Connect with Celia: https://www.linkedin.com/in/celiavanwickel
Follow Beyond the Shelf: https://www.linkedin.com/showcase/beyond-the-shelf-podcast
Get the It’sRapid Creative Automation Playbook: https://itsrapid.ai/creative-workflow-automation-playbook/
Take It’sRapid’s Creative Workflow Automation with AI survey: https://www.proprofs.com/survey/t/?title=ffgvd
Email us at [email protected] with code “BEYOND2025” to find out how you can save more than $1,000 on our Digital Sell Sheets and Retail Media Automation solutions
Theme music: "Happy" by Mixaud - https://mixaund.bandcamp.com
Producer: Jake Musiker
74 episodes