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When Things Go Wrong, This Guy Gets The Call
Manage episode 446388055 series 3602680
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In this episode, Beyond The Moon gets real with Justin Simon, a 20-year Ditch Witch veteran who’s seen it all. Starting out in assembly and now running the show as Manager of Customer Support and Service, Justin’s the man you call when things go wrong.
From troubleshooting electrical issues to answering bizarre questions (like whether vacs can suck up gas—spoiler: they can’t), Justin’s heard it all and fixed it all. Find out what it’s like to manage a team that fields up to 100 calls a day, making sure contractors and dealers worldwide can keep equipment running.
If you’re in the field and want to know who’s got your back, you won’t want to miss this one.
20 episodes
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