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Extra Alarm: How battalion chiefs can win the hearts of their firefighters
Manage episode 469642215 series 3421756
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This week’s Extra Alarm insights come to us from Battalion Chief Ben Thompson from the Birmingham Fire Department. The article explores how battalion chiefs can earn the respect and trust of their firefighters through personal interactions that display compassion. Thompson recounts personal experiences to illustrate these qualities, emphasizing the importance of handling small, day-to-day moments with care and empathy. Read the article on FireRescue1.com.
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