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Do a Little More: The Secret to an Unforgettable Customer Experience Part 6
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Ready to transform your business by going just a little bit further for your customers? In this powerful series finale, host Marty Jalove and returning guest Joe Janicki wrap up their deep dive into the Customer Experience, giving you a complete recipe for creating raving fans. It's not about one grand gesture; it's about a thousand small moments where you choose to do just a little bit more.
Discover the BACON Framework, a memorable and actionable system designed to help you build a remarkable business that people can't stop talking about.
In this episode, you’ll learn:
- How to set baselines and benchmarks by truly understanding your customer journey.
- The secret to automating with empathy, balancing convenience with human connection.
- Why closing the loop with seamless handoffs and clear communication is a non-negotiable.
- How to orchestrate a consistent omnichannel experience that builds deep trust.
- Simple, powerful ways to nurture loyalty and turn customers into advocates.
This is the episode that ties it all together, giving you the tools to stop being transactional and start building relationships. Tune in for actionable business advice that will help you stand out from the crowd. Subscribe to "Bacon Bits with Master Happiness" and grab our 30/60/90-Day CX Action Checklist to start your journey today!
#CustomerExperience #CX #BusinessGrowth #SmallBusiness #Entrepreneurship #Leadership #MarketingStrategy #CustomerLoyalty #SalesTips #ProcessImprovement #ClientRetention #BACONFramework
215 episodes
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