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Symphonizing Technology for Customers with Swamy Seetharaman

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Manage episode 282757920 series 2665503
Content provided by Avantika University. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Avantika University or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The rise of technology, digital services, and social networks has led to increased customer expectations. Customers are demanding personalized services throughout all industries – particularly banking and finance. From shopping online to online banking, customers have been presented with the opportunity to get what they want and when they want conveniently. Simultaneously, e-commerce, personalization, and new ways of communicating with customers have led to tremendous benefits for customers.To understand the effect of digital transformation on customers more thoroughly, in this episode, we get into a conversation with Swamy Seetharaman, Head of Technology at CRED. With professional experience of around three decades in several multinational companies, Swamy holds his expertise in domains like technology transformations, product strategy, and building organizations. Let's know more about his journey and experiences in the latest episode of "Avantika Designeering Series", “Symphonizing Technology for Customers”. You can connect with Swamy on LinkedIn. Don't forget to subscribe to our show and share your comments on [email protected]

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78 episodes

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iconShare
 
Manage episode 282757920 series 2665503
Content provided by Avantika University. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Avantika University or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The rise of technology, digital services, and social networks has led to increased customer expectations. Customers are demanding personalized services throughout all industries – particularly banking and finance. From shopping online to online banking, customers have been presented with the opportunity to get what they want and when they want conveniently. Simultaneously, e-commerce, personalization, and new ways of communicating with customers have led to tremendous benefits for customers.To understand the effect of digital transformation on customers more thoroughly, in this episode, we get into a conversation with Swamy Seetharaman, Head of Technology at CRED. With professional experience of around three decades in several multinational companies, Swamy holds his expertise in domains like technology transformations, product strategy, and building organizations. Let's know more about his journey and experiences in the latest episode of "Avantika Designeering Series", “Symphonizing Technology for Customers”. You can connect with Swamy on LinkedIn. Don't forget to subscribe to our show and share your comments on [email protected]

  continue reading

78 episodes

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