What if warranty approvals took hours instead of days, your bay handled most ADAS calibrations without a remodel, and market chaos actually expanded your margins? From the AAPEX show floor, Auto Care ON AIR hosts sit down with three leaders who are reshaping how shops work, sell, and keep drivers safe.
First, Jill Trotta explains how OneGuard’s priority virtual inspections place an ASE Master Tech on a live call to verify VINs, document failures, and move extended-warranty approvals fast, without pulling cars off the rack. She opens the lens on coverage realities, why shops get stuck delivering “not covered” news, and how smarter fraud prevention (image-matching, location checks, VIN verification) protects everyone while cutting wasted time.
Next, Rob Blitzstein shares why he launched True North Automotive Aftermarket Consulting to serve Canada right now. We dig into tariffs that won’t sit still, consolidation that feels inevitable, and the logistics puzzle of a California-sized car park spread across a continent. Rob lays out how AI-driven inventory, collaborative freight, and market-acceptable pricing can turn uncertainty into opportunity, and why “people, service, availability” still wins even as playbooks change.
Finally, Steve Dawson of Hunter Engineering demystifies ADAS. We break down dynamic vs static calibration, the costly myths about space, and the real triggers you might be missing... like condensers, grilles, or even certain headlamp jobs that require recalibration. Steve’s core message: most shops already own half the tools they need. With training, clear op codes for billing resets and calibrations, and procedures-first habits, you can reduce comebacks, prevent phantom braking and lane-keep confusion, and keep customers safer on the road.
If this helped you rethink warranties, ADAS, or your Canada strategy, follow the show, share it with a shop owner who needs it, and leave a quick review so more pros can find these insights.

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