Calming Down an Angry Client
Manage episode 508529410 series 3660648
As much as we like to believe that if we do everything well, our clients will always love us, it’s just not true. Here are 10 steps to soothe an angry client.
This episode of Attorney at Work Today is brought to you by Answering Legal.
Adapted from an article by Merrilyn Astin Tarlton.
Click here to read the full article. Head to Attorney at Work for more really good ideas.
65 episodes