How to Design for Citizens, Not Just Users
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on March 29, 2023 20:52 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 330635354 series 3358668
User stories for tech focus on the problems to solve and the jobs to be done Similar approach can be for Citizens -- the nomenclature shift is subtle but important Most companies and products think of Users first, and don’t consider Users have a broader role as Citizens
9 episodes