Summary

In this episode, Christa Dhimo addresses a listener's question about career progression in the service industry, particularly from a call center representative to potential supervisory roles. She emphasizes the importance of self-awareness, recognizing when one has outgrown their current role, and the need for actionable guidance from supervisors. Christa also discusses alternative career paths within the service industry and the value of networking, especially through platforms like LinkedIn, to explore new opportunities.

Key Takeaways

· It's important to recognize when you've outgrown a role.

· Supervisors may not always provide actionable career guidance.

· There are various career paths available beyond supervisory roles.

· Networking can open doors to new opportunities.

· Consider roles in various service industries if you love service work.

· Explore articles and resources that offer clarity on career moves.

Additional Resources

Hiatt, A. (2021, December 23). How to figure out what you want next in your career. https://hbr.org/2021/12/how-to-figure-out-what-you-want-next-in-your-career

Indeed Editorial Team. (2025, June 9). How to decide your next career move in 5 steps (With tips). Indeed Career Guide. https://www.indeed.com/career-advice/finding-a-job/decide-my-next-career-move

what’s my next career step after being a call center representative - Google Search. (n.d.). https://www.google.com/search?q=what%27s+my+next+career+step+after+being+a+call+center+representative

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Disclaimer
The Ask Christa! show is designed to provide accurate and practical insights into common business challenges and workplace issues. Dr. Christa Dhimo stands by the information she shares and the resources she provides; however, every situation is unique. Listeners are encouraged to use this podcast as a helpful resource while also seeking additional, qualified, professional advice, including but not limited to legal, financial, medical, or other professional advice, as warranted. Ask Christa! and its host disclaim liability for actions taken solely on the basis of the information provided here, especially if taken out of context.