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Don’t Market to the 5% of Buyers Who Are Ready to Buy Today with Jon Lombardo
Manage episode 522528554 series 2892363
In this episode, Jon Lombardo, Co-Founder of Evidenza, unpacks the counterintuitive truth about B2B buying behaviour. Drawing on research from the Ehrenberg-Bass Institute, Jon reveals why most B2B marketers fundamentally misunderstand their audience. The 95-5 rule shows that 95% of potential buyers aren't in the market right now, which means the traditional focus on short-term lead generation is missing the bigger picture.
Jon also explains how AI-powered synthetic research is transforming market intelligence, why B2B needs more brand building than B2C, and what marketers should do about it.
If you're stuck chasing in-market buyers whilst your competitors build future demand, this conversation will change how you think about growth.
Guest Introduction
Jon Lombardo is Co-Founder of Evidenza, a synthetic AI market research platform that surveys AI-generated customer copies to build evidence-based marketing plans in hours rather than months. Previously, Jon was Head of Research at LinkedIn's B2B Institute, where he helped establish the 95-5 rule and commissioned pioneering research on how B2B brands grow.
Key Topics
- The 95-5 rule: why 95% of B2B buyers are out of market at any given time, and why that matters more than the 5% who are ready to buy
- The 11X rule: how B2B buying cycles are 11 times longer than B2C, making brand building even more critical in B2B than consumer categories
- The evolution from the 60-40 rule to 95-5: how research with John Dawes from Ehrenberg-Bass Institute challenged conventional wisdom about marketing budget allocation
- Mental and physical availability in B2B: creating brand-relevant memories that activate when buyers eventually come into the market
- AI and synthetic research: how Evidenza uses AI to interview synthetic customers, delivering market research in hours that would traditionally take months
- Bootstrapped growth: how Evidenza launched with paying customers from day one without venture capital, growing to over 100 clients
- The future of AI in marketing: why AI is underrated and will transform marketing beyond what most people imagine
- Practical applications: how to use AI for execution whilst keeping strategic thinking human
Resources & Links
People Mentioned:
- Mark Ritson - Marketing professor, columnist, and founder of Marketing Week Mini MBA
- John Dawes - Professor at Ehrenberg-Bass Institute for Marketing Science
- Les Binet - Marketing effectiveness researcher and econometrician
- Peter Field - Marketing consultant and author
- Peter Weinberg - Co-Founder of Evidenza
- Brian Watroba - Co-Founder of Evidenza
- Jenny Romaniuk - Professor at Ehrenberg-Bass Institute for Marketing Science
- Rachel Kennedy - Professor at Ehrenberg-Bass Institute for Marketing Science
- Nicole Hartnett - Professor at Ehrenberg-Bass Institute for Marketing Science
- Byron Sharp - Professor of Marketing Science at Ehrenberg-Bass Institute
Companies & Organisations:
- Evidenza - Synthetic AI market research platform
- Ehrenberg-Bass Institute for Marketing Science - The World's largest centre for research into marketing
- LinkedIn B2B Institute - Marketing think tank (Jon's former employer)
Key Frameworks:
- The 95-5 Rule - Research on B2B buying behaviour shows that only 5% of buyers are in market
- The 11X Rule - How B2B buying cycles differ from B2C
- The 60-40 Rule - Les Binet and Peter Field's framework for balancing brand building and sales activation
Subscribe to the xG Weekly Newsletter for weekly insights on B2B growth across APAC:https://xgrowth.com.au/newsletter
Contact & Credits
Hosts: Shahin Hoda and Vinnie Romano
Guest Jon Lombardo
Produced by: Shahin Hoda and Alexander Hipwell
Edited by: Alexander Hipwell
Music by: Breakmaster Cylinder
APAC's B2B Growth Podcast is Presented by xGrowth
276 episodes
Manage episode 522528554 series 2892363
In this episode, Jon Lombardo, Co-Founder of Evidenza, unpacks the counterintuitive truth about B2B buying behaviour. Drawing on research from the Ehrenberg-Bass Institute, Jon reveals why most B2B marketers fundamentally misunderstand their audience. The 95-5 rule shows that 95% of potential buyers aren't in the market right now, which means the traditional focus on short-term lead generation is missing the bigger picture.
Jon also explains how AI-powered synthetic research is transforming market intelligence, why B2B needs more brand building than B2C, and what marketers should do about it.
If you're stuck chasing in-market buyers whilst your competitors build future demand, this conversation will change how you think about growth.
Guest Introduction
Jon Lombardo is Co-Founder of Evidenza, a synthetic AI market research platform that surveys AI-generated customer copies to build evidence-based marketing plans in hours rather than months. Previously, Jon was Head of Research at LinkedIn's B2B Institute, where he helped establish the 95-5 rule and commissioned pioneering research on how B2B brands grow.
Key Topics
- The 95-5 rule: why 95% of B2B buyers are out of market at any given time, and why that matters more than the 5% who are ready to buy
- The 11X rule: how B2B buying cycles are 11 times longer than B2C, making brand building even more critical in B2B than consumer categories
- The evolution from the 60-40 rule to 95-5: how research with John Dawes from Ehrenberg-Bass Institute challenged conventional wisdom about marketing budget allocation
- Mental and physical availability in B2B: creating brand-relevant memories that activate when buyers eventually come into the market
- AI and synthetic research: how Evidenza uses AI to interview synthetic customers, delivering market research in hours that would traditionally take months
- Bootstrapped growth: how Evidenza launched with paying customers from day one without venture capital, growing to over 100 clients
- The future of AI in marketing: why AI is underrated and will transform marketing beyond what most people imagine
- Practical applications: how to use AI for execution whilst keeping strategic thinking human
Resources & Links
People Mentioned:
- Mark Ritson - Marketing professor, columnist, and founder of Marketing Week Mini MBA
- John Dawes - Professor at Ehrenberg-Bass Institute for Marketing Science
- Les Binet - Marketing effectiveness researcher and econometrician
- Peter Field - Marketing consultant and author
- Peter Weinberg - Co-Founder of Evidenza
- Brian Watroba - Co-Founder of Evidenza
- Jenny Romaniuk - Professor at Ehrenberg-Bass Institute for Marketing Science
- Rachel Kennedy - Professor at Ehrenberg-Bass Institute for Marketing Science
- Nicole Hartnett - Professor at Ehrenberg-Bass Institute for Marketing Science
- Byron Sharp - Professor of Marketing Science at Ehrenberg-Bass Institute
Companies & Organisations:
- Evidenza - Synthetic AI market research platform
- Ehrenberg-Bass Institute for Marketing Science - The World's largest centre for research into marketing
- LinkedIn B2B Institute - Marketing think tank (Jon's former employer)
Key Frameworks:
- The 95-5 Rule - Research on B2B buying behaviour shows that only 5% of buyers are in market
- The 11X Rule - How B2B buying cycles differ from B2C
- The 60-40 Rule - Les Binet and Peter Field's framework for balancing brand building and sales activation
Subscribe to the xG Weekly Newsletter for weekly insights on B2B growth across APAC:https://xgrowth.com.au/newsletter
Contact & Credits
Hosts: Shahin Hoda and Vinnie Romano
Guest Jon Lombardo
Produced by: Shahin Hoda and Alexander Hipwell
Edited by: Alexander Hipwell
Music by: Breakmaster Cylinder
APAC's B2B Growth Podcast is Presented by xGrowth
276 episodes
All episodes
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