Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Bernard Leong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bernard Leong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Building WhatsApp for 3 Billion Users with Alice Newton-Rex

36:50
 
Share
 

Manage episode 480785942 series 2297094
Content provided by Bernard Leong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bernard Leong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
"Now, some people are only ever going to want to use WhatsApp to message the people in their life, and they should be able to carry on doing that and have an incredibly simple experience in doing so. But we're increasingly seeing that users want to use WhatsApp for more than messaging close friends and family. It's why we're doing things like business messaging. It's why we built new features like channels and status and updates tab separate from your personal chats. We think that if we carry on getting the core of private messaging right, it also gives us the opportunity to build more of these features that users want." - Alice Newton-Rex

Fresh out of the studio, Alice Newton-Rex, Vice President and Head of Product at WhatsApp, joins us to explore how the messaging platform balances innovation with privacy for over 3 billion users worldwide. In the conversation, Alice explained WhatsApp's three guiding principles: simple, reliable, and private. She emphasized that the features they say "no" to are often more important than those they approve, highlighting how WhatsApp has evolved beyond personal messaging to include business services that serve over 200 million businesses globally and balancing innovation with trust on how Meta AI is integrated into the platform. Last but not least, Alice describes what great would look like for WhatsApp continuing to be the most private way for people to communicate while maintaining simplicity and reliability at global scale.

Episode Highlights: [00:00] Quote of the Day by Alice Newton-Rex, VP & Head of Product, WhatsApp [01:34] Alice's Career Journey from Classics to WhatsApp. [04:32] WhatsApp's three core principles: simple, reliable, and private. [06:43] Best product decisions: knowing when to say "no". [09:43] Mobile-first strategy shapes WhatsApp's business model. [11:21] Small businesses use WhatsApp extensively in emerging economies. [13:58] WhatsApp Business ecosystem reaches 200 million users globally. [16:02] End-to-end encryption forms foundation of WhatsApp's privacy commitment. [18:38] Features keep core experience simple while adding optional functionalities. [21:18] User trust prioritized over speed of iteration. [24:32] Messaging will be how most people interact with AI. [26:40] AI features: optional, visually distinct, with clear user control. [32:53] Privacy enables authenticity in everyday communication. [34:13] Future WhatsApp: keeping simple, reliable, private communication for billions. [35:35] Closing.

Profile: Alice Newton-Rex, Vice President & Head of Product, WhatsApp

LinkedIn: https://www.linkedin.com/in/alice-newton-rex-4713191a/

Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast.

Analyse Asia Main Site: https://analyse.asia

Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl

Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245

Analyse Asia YouTube: https://www.youtube.com/@AnalyseAsia

Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/

Analyse Asia X (formerly known as Twitter): https://twitter.com/analyseasia

Analyse Asia Threads: https://www.threads.net/@analyseasia

Sign Up for Our This Week in Asia Newsletter: https://www.analyse.asia/#/portal/signup

Subscribe Newsletter on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7149559878934540288

  continue reading

485 episodes

Artwork
iconShare
 
Manage episode 480785942 series 2297094
Content provided by Bernard Leong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bernard Leong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
"Now, some people are only ever going to want to use WhatsApp to message the people in their life, and they should be able to carry on doing that and have an incredibly simple experience in doing so. But we're increasingly seeing that users want to use WhatsApp for more than messaging close friends and family. It's why we're doing things like business messaging. It's why we built new features like channels and status and updates tab separate from your personal chats. We think that if we carry on getting the core of private messaging right, it also gives us the opportunity to build more of these features that users want." - Alice Newton-Rex

Fresh out of the studio, Alice Newton-Rex, Vice President and Head of Product at WhatsApp, joins us to explore how the messaging platform balances innovation with privacy for over 3 billion users worldwide. In the conversation, Alice explained WhatsApp's three guiding principles: simple, reliable, and private. She emphasized that the features they say "no" to are often more important than those they approve, highlighting how WhatsApp has evolved beyond personal messaging to include business services that serve over 200 million businesses globally and balancing innovation with trust on how Meta AI is integrated into the platform. Last but not least, Alice describes what great would look like for WhatsApp continuing to be the most private way for people to communicate while maintaining simplicity and reliability at global scale.

Episode Highlights: [00:00] Quote of the Day by Alice Newton-Rex, VP & Head of Product, WhatsApp [01:34] Alice's Career Journey from Classics to WhatsApp. [04:32] WhatsApp's three core principles: simple, reliable, and private. [06:43] Best product decisions: knowing when to say "no". [09:43] Mobile-first strategy shapes WhatsApp's business model. [11:21] Small businesses use WhatsApp extensively in emerging economies. [13:58] WhatsApp Business ecosystem reaches 200 million users globally. [16:02] End-to-end encryption forms foundation of WhatsApp's privacy commitment. [18:38] Features keep core experience simple while adding optional functionalities. [21:18] User trust prioritized over speed of iteration. [24:32] Messaging will be how most people interact with AI. [26:40] AI features: optional, visually distinct, with clear user control. [32:53] Privacy enables authenticity in everyday communication. [34:13] Future WhatsApp: keeping simple, reliable, private communication for billions. [35:35] Closing.

Profile: Alice Newton-Rex, Vice President & Head of Product, WhatsApp

LinkedIn: https://www.linkedin.com/in/alice-newton-rex-4713191a/

Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast.

Analyse Asia Main Site: https://analyse.asia

Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl

Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245

Analyse Asia YouTube: https://www.youtube.com/@AnalyseAsia

Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/

Analyse Asia X (formerly known as Twitter): https://twitter.com/analyseasia

Analyse Asia Threads: https://www.threads.net/@analyseasia

Sign Up for Our This Week in Asia Newsletter: https://www.analyse.asia/#/portal/signup

Subscribe Newsletter on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7149559878934540288

  continue reading

485 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Listen to this show while you explore
Play