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Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild

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Manage episode 470692740 series 2521928
Content provided by Neil Benson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Neil Benson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects.

Join us as we discuss:

03:43 Design thinking exercises and goal setting

08:45 Inclusion of developers in the discovery phase

09:48 Importance of day in the life sessions

11:59 Exploration of design sprints

17:10 Creating customer and user journey maps

18:48 Utilizing user story maps for clarity

24:21 The role of prototyping in projects

25:11 Developing solution blueprints with Dynamics 365

30:18 Size and refinement of initial product backlog

32:02 Establishing environments

32:48 Business process maps

35:35 Crafting stakeholder maps for project success

HAMISH SHEILD


RESOURCES


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👋 LET'S CONNECT

🌐 Subscribe to Customery Academy newsletter for new episode announcements and special offers

🟥 Subscribe on YouTube

🟦 Follow on LinkedIn

🟦 Neil Benson on LinkedIn

🦋 Neil Benson on BlueSky

RATE AND REVIEW THE SHOW

👍 Rate Amazing Apps

👨‍💻 MY ONLINE COURSES

🚀 Agile Foundations for Microsoft Business Apps

🏉 Scrum for Microsoft Business Apps

📐 Estimating Business Apps

  continue reading

162 episodes

Artwork
iconShare
 
Manage episode 470692740 series 2521928
Content provided by Neil Benson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Neil Benson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects.

Join us as we discuss:

03:43 Design thinking exercises and goal setting

08:45 Inclusion of developers in the discovery phase

09:48 Importance of day in the life sessions

11:59 Exploration of design sprints

17:10 Creating customer and user journey maps

18:48 Utilizing user story maps for clarity

24:21 The role of prototyping in projects

25:11 Developing solution blueprints with Dynamics 365

30:18 Size and refinement of initial product backlog

32:02 Establishing environments

32:48 Business process maps

35:35 Crafting stakeholder maps for project success

HAMISH SHEILD


RESOURCES


RECOMMENDED EPISODES


👋 LET'S CONNECT

🌐 Subscribe to Customery Academy newsletter for new episode announcements and special offers

🟥 Subscribe on YouTube

🟦 Follow on LinkedIn

🟦 Neil Benson on LinkedIn

🦋 Neil Benson on BlueSky

RATE AND REVIEW THE SHOW

👍 Rate Amazing Apps

👨‍💻 MY ONLINE COURSES

🚀 Agile Foundations for Microsoft Business Apps

🏉 Scrum for Microsoft Business Apps

📐 Estimating Business Apps

  continue reading

162 episodes

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