Decoder is a show from The Verge about big ideas — and other problems. Verge editor-in-chief Nilay Patel talks to a diverse cast of innovators and policymakers at the frontiers of business and technology to reveal how they’re navigating an ever-changing landscape, what keeps them up at night, and what it all means for our shared future.
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Are Your Clients Ignoring Critical Updates? Here’s How to Deal With It... | EP 101
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Manage episode 468399955 series 3530204
Content provided by Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Keeping client devices updated is a nightmare for MSPs. Whether it’s forced reboots, ignored notifications, or users refusing to comply, patch management is one of the biggest pain points in IT services. In this episode of the All Things MSP Podcast, hosts Justin Esgar and Eric Anthony dive into the real struggles of enforcing updates—on both Windows and Mac environments—and share proven strategies to minimize downtime and keep clients secure.
From Apple’s Declarative Device Management (DDM) to the challenges of RMM tools handling Windows patching, this conversation is packed with insights every MSP needs. We also explore:
✅ Why clients ignore update warnings (and how to fix it)
✅ The biggest mistakes MSPs make in patch management
✅ How Mac and Windows handle updates differently
✅ The ways AI is changing software updates
✅ Strategies for getting clients to comply without complaints
If your MSP is struggling with patch management headaches, this episode is a must-listen. Drop a comment with your patching strategies!
🎧 Available now on YouTube and all major podcast platforms.
127 episodes
MP3•Episode home
Manage episode 468399955 series 3530204
Content provided by Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Keeping client devices updated is a nightmare for MSPs. Whether it’s forced reboots, ignored notifications, or users refusing to comply, patch management is one of the biggest pain points in IT services. In this episode of the All Things MSP Podcast, hosts Justin Esgar and Eric Anthony dive into the real struggles of enforcing updates—on both Windows and Mac environments—and share proven strategies to minimize downtime and keep clients secure.
From Apple’s Declarative Device Management (DDM) to the challenges of RMM tools handling Windows patching, this conversation is packed with insights every MSP needs. We also explore:
✅ Why clients ignore update warnings (and how to fix it)
✅ The biggest mistakes MSPs make in patch management
✅ How Mac and Windows handle updates differently
✅ The ways AI is changing software updates
✅ Strategies for getting clients to comply without complaints
If your MSP is struggling with patch management headaches, this episode is a must-listen. Drop a comment with your patching strategies!
🎧 Available now on YouTube and all major podcast platforms.
127 episodes
All episodes
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