Soft Skills

The Institute of Internal Auditors Presents: All Things Internal Audit

In this episode, Mike Jacka joins Mike Levy to discuss the importance of soft skills in internal auditing. They explore how emotional intelligence, communication, and relationship-building are crucial for auditors to drive change and add value to their organizations.

Host:

Mike Levy, CEO of Cherry Hill Advisory

Guest:

Mike Jacka, chief creative pilot at Flying Pig Audit, Consulting and Training Solutions

Key Points:

• Introduction and Episode Overview [00:00:02]
• The Importance of Soft Skills [00:00:26]
• Evolution of Auditing and Soft Skills [00:01:43]
• Recruiting for Success [00:02:51]
• Driving Change Through Influence [00:04:48]
• Training and Development [00:06:12]
• Emerging Risks and Asking the Right Questions [00:08:18]
• Advisory vs. Assurance Roles [00:09:06]
• Adapting to Technology [00:10:16]
• Diverse Hiring Practices [00:13:32]
• Risks of Overreliance on Technology [00:16:33]
• Future-proofing Internal Audit [00:20:11]
• Key Takeaways for CAEs [00:24:27]
• Closing Remarks [00:27:31]

The IIA Related Content: Interested in this topic? Visit the links below for more resources:

• Communication Skills for Auditors: Interviewing and Negotiating Course
• Talent Management: Recruiting, Developing, Motivating, and Retaining Great Team Members Practice Guide
• IIA's Internal Audit Competency Framework
• Internal Auditor Magazine

Visit The IIA's website or YouTube channel for related topics and more.

• J. Michael Jacka and Bryant Richards, "Stepping Into The Future," Internal Auditor magazine, April 2024
• Vision 2035

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