Leadership training is broken—but can AI fix it?

In this episode of AI Lab Unfiltered, Drew Veach (BizStream) and Pete Terryn (New Wave) talk with Ben Lichtenwalner (Modern Servant Leader) about the intersection of AI and leadership coaching. Together, they unpack:

• Can AI truly replace leadership coaches?
• The rise of personalized AI coaching tools
• Why most leadership training doesn’t “stick”
• How AI could improve retention and personalization
• The balance between human empathy and algorithms

Chapters:
(00:00) Can AI Replace Leadership Coaches?
(01:12) Introducing AI Lab Unfiltered with Drew and Pete
(03:05) The Rise of Personalized AI Coaching Tools
(06:42) Why Leadership Training Doesn’t Stick
(10:19) How AI Could Make Training More Effective
(14:43) Human Empathy vs. Algorithmic Coaching
(18:56) Predictions for the Future of Leadership Development
(22:37) Closing Thoughts and Call to Action

👉 Learn more about how AI is reshaping leadership at cityinnovations.com