How to Fix Facebook Ads Account Errors

Running Facebook Ads is a key strategy for growth—but what happens when your account hits a wall? Whether it’s the vague “Account Error” message, payment failures, or even a bug preventing image deletion, these issues can cause serious disruptions to your ad delivery and ROI.

Let’s break down the most common Facebook Ads errors and how to fix them.

Failed transactions are one of the most common reasons ads suddenly stop running. These can be caused by expired credit cards, exceeded spending limits, or billing info mismatches. To fix it:

• Visit Business Manager > Billing > Payment Activity

• Resolve any failed charges

• Update your payment method or add a backup Our full guide to fixing account errors covers this in more detail.

You may find your ad account restricted after a policy violation—or worse, without a clear reason. Facebook can flag ads due to misleading content, disapproved creatives, or suspicious activity. To resolve this:

• Check Account Quality for any notices

• File an appeal if necessary If your situation is urgent, especially during a live campaign, this article on handling Facebook Ads account restrictions walks through your recovery options.

Even when your campaign is active, your ads might not spend or get impressions. Often, the issue comes down to tight targeting, scheduling conflicts, low bids, or insufficient budget.

Quick fixes include:

• Relaxing your schedule and targeting

• Increasing bid cap or budget

• Duplicating underperforming ad sets to reset delivery

Trying to delete an old creative and getting stuck? This is often a permissions problem or the image is still linked to an active ad. Steps to fix:

• Go to Meta Business Suite > Media Library

• Make sure the image isn’t tied to an active ad

• Clear browser cache or use a different browser If you’ve tried everything and the issue persists, it might be a backend glitch—Meta Support can help.

If errors are frequent and you don’t want them slowing your growth, some advertisers are choosing to rent a verified Meta agency ad account through Agrowth. These accounts come pre-approved, have higher spending limits, and include direct support—helping you avoid bans, setup limits, and long appeal processes.

Whether it’s a payment problem, image bug, or permission glitch, Facebook Ads errors are fixable—if you know what to look for. Check out the complete guide here for step-by-step help. Or if you're ready to scale without technical interruptions, renting a managed account might be your best move.