What to Do If Your Facebook Ads Account Gets Hacked: A Complete Guide for Advertisers

Few things are more alarming for advertisers than discovering that their Facebook Ads account has been hacked. Imagine logging in one morning only to find unauthorized campaigns draining your budget, strange creatives running under your name, or even worse—being locked out completely. This is not just a financial risk, but also a reputational threat for your brand.

So, what exactly should you do if this happens to you?

Hackers usually exploit vulnerabilities quickly. Red flags include:

• Sudden ad spend spikes you didn’t authorize.

• Campaigns targeting irrelevant countries or interests.

• Suspicious changes to account admins, payment methods, or business settings.

If you spot any of these, act fast.

The first priority is regaining control. Update your Facebook login password right away, enable two-factor authentication, and check all active sessions. Remove any suspicious devices connected to your account.

Then, review your Business Manager and ensure that no unauthorized users were added. Hackers often sneak in new admins so they can re-enter even if you reset your password.

Once you’ve secured access, report the issue to Meta’s Business Support. Provide as much detail as possible: unauthorized transactions, suspicious campaigns, and screenshots. The faster you document the issue, the quicker Meta can freeze malicious activities and start investigations.

Check your payment settings immediately. Remove any payment methods that were added without your knowledge and notify your bank of fraudulent charges. If you act quickly, you can often dispute charges and recover lost funds.

Cybercriminals often target ad accounts because of stored payment info and high budgets. To minimize risk:

• Use Business Manager instead of personal ad accounts.

• Regularly audit user roles and access permissions.

• Limit admin roles only to essential team members.

• Always enable two-factor authentication for all users.

The unfortunate truth is that account hacking is becoming more common. Every advertiser should have a response playbook ready. Proactive measures can reduce downtime and financial damage.

For a step-by-step recovery plan and advanced prevention tips, check out this full guide: 👉 Facebook Ads Account Hacked – What to Do Next?

https://agrowth.io/blogs/facebook-ads/facebook-ads-account-hacked