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Knowler Knows : No Refund-understanding hotel cancellation policies

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Manage episode 517990224 series 1694116
Content provided by Primedia Broadcasting and Radio 702. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Primedia Broadcasting and Radio 702 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about a Pretoria woman who made a booking for three nights in a Cape Town hotel, and then cancelled within the hour. But she was told she had to forfeit every cent of that payment, because of the hotel’s no refund policy. Relebogile and Wendy chat to Consumer Goods and Services Ombud, Lee Soobrathi about the legalities around “no refund” policies on accommodation bookings.

See omnystudio.com/listener for privacy information.

  continue reading

489 episodes

Artwork
iconShare
 
Manage episode 517990224 series 1694116
Content provided by Primedia Broadcasting and Radio 702. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Primedia Broadcasting and Radio 702 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about a Pretoria woman who made a booking for three nights in a Cape Town hotel, and then cancelled within the hour. But she was told she had to forfeit every cent of that payment, because of the hotel’s no refund policy. Relebogile and Wendy chat to Consumer Goods and Services Ombud, Lee Soobrathi about the legalities around “no refund” policies on accommodation bookings.

See omnystudio.com/listener for privacy information.

  continue reading

489 episodes

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