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Knowler Knows : No Refund-understanding hotel cancellation policies
Manage episode 517990224 series 1694116
Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about a Pretoria woman who made a booking for three nights in a Cape Town hotel, and then cancelled within the hour. But she was told she had to forfeit every cent of that payment, because of the hotel’s no refund policy. Relebogile and Wendy chat to Consumer Goods and Services Ombud, Lee Soobrathi about the legalities around “no refund” policies on accommodation bookings.
See omnystudio.com/listener for privacy information.
489 episodes
Manage episode 517990224 series 1694116
Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about a Pretoria woman who made a booking for three nights in a Cape Town hotel, and then cancelled within the hour. But she was told she had to forfeit every cent of that payment, because of the hotel’s no refund policy. Relebogile and Wendy chat to Consumer Goods and Services Ombud, Lee Soobrathi about the legalities around “no refund” policies on accommodation bookings.
See omnystudio.com/listener for privacy information.
489 episodes
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