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AI and Sentiment Analysis in Social CRM

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Manage episode 511313694 series 2815497
Content provided by Elite Consulting Partners. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Elite Consulting Partners or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Key Highlights from the Episode:

0:00 – Introduction: AI, NLP, and sentiment analysis explained

2:10 – What sentiment analysis is and why it matters for advisors

4:30 – How AI scores positivity, negativity, and client reactions

6:00 – Real-world use cases: client emails, brand perception, and practice reviews

8:30 – Why “no bad publicity” isn’t always true in financial services

10:15 – Sentiment analysis as a supplement to traditional KPIs

12:00 – Spotting early warning signs of client attrition

14:00 – How generational wealth transfer creates new sentiment insights

18:30 – Turning social proof and negative feedback into opportunities

23:00 – Compliance considerations when using recording and AI tools

25:00 – How sentiment can feed into lead scoring and forecasting

27:30 – Final takeaways: actionable, not overwhelming

Resources:

Elite Consulting Partners | Financial Advisor Transitions: https://eliteconsultingpartners.com

Elite Marketing Concepts | Marketing Services for Financial Advisors: https://elitemarketingconcepts.com

Elite Advisor Successions | Advisor Mergers and Acquisitions: https://eliteadvisorsuccessions.com

JEDI Database Solutions | Data Intelligence for Advisors: https://jedidatabasesolutions.com

Listen to more Advisor Talk episodes: https://eliteconsultingpartners.com/podcasts/

Follow us on LinkedIn: https://linkedin.com/company/eliteconsultingpartners

  continue reading

294 episodes

Artwork
iconShare
 
Manage episode 511313694 series 2815497
Content provided by Elite Consulting Partners. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Elite Consulting Partners or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Key Highlights from the Episode:

0:00 – Introduction: AI, NLP, and sentiment analysis explained

2:10 – What sentiment analysis is and why it matters for advisors

4:30 – How AI scores positivity, negativity, and client reactions

6:00 – Real-world use cases: client emails, brand perception, and practice reviews

8:30 – Why “no bad publicity” isn’t always true in financial services

10:15 – Sentiment analysis as a supplement to traditional KPIs

12:00 – Spotting early warning signs of client attrition

14:00 – How generational wealth transfer creates new sentiment insights

18:30 – Turning social proof and negative feedback into opportunities

23:00 – Compliance considerations when using recording and AI tools

25:00 – How sentiment can feed into lead scoring and forecasting

27:30 – Final takeaways: actionable, not overwhelming

Resources:

Elite Consulting Partners | Financial Advisor Transitions: https://eliteconsultingpartners.com

Elite Marketing Concepts | Marketing Services for Financial Advisors: https://elitemarketingconcepts.com

Elite Advisor Successions | Advisor Mergers and Acquisitions: https://eliteadvisorsuccessions.com

JEDI Database Solutions | Data Intelligence for Advisors: https://jedidatabasesolutions.com

Listen to more Advisor Talk episodes: https://eliteconsultingpartners.com/podcasts/

Follow us on LinkedIn: https://linkedin.com/company/eliteconsultingpartners

  continue reading

294 episodes

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