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How He Hit $12M with Just a Call Center with Guy Salani

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Manage episode 478855972 series 3653383
Content provided by Jay Bourgana. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Bourgana or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Learn to leverage international talent to grow and scale your business. In this episode, Guy Salani shares the gritty, high-conversion systems he used to scale a roofing sales and marketing company to $12M in four years without ever touching a hammer.
From turning ex-addicts into high-performing call center reps, to training teachers into 7-figure closers, to building a conversion machine that ran on Google PPC and HomeAdvisor leads this is a masterclass in sales operations, team building, and scalability.
✅ How to build a world-class call center with local talent
✅ The exact sales training system that fueled a 45% close rate
✅ How Guy kept marketing costs under 3.5% of revenue
✅ Structuring comp plans that reward performance (without killing margins)
✅ Why technicians should never be your closers
✅ How same-day closes and two-legged appointments built predictable revenue
✅ Scaling with simplicity: why clarity greater than complexity in sales systems
✅ Leveraging mission-driven hires from recovery communities
✅ The power of emotional storytelling in sales especially in home services
✅ Why firing top reps can be the best move for your culture
If you're building a sales-driven business especially in home services this is required watching.
00:00 Learn to leverage international talent
02:00 From real estate hustler to roofing sales CEO
04:30 How Guy built 4 construction companies and burned out
06:00 From miserable to $12M: How home sales saved his life
09:00 85% demo rate and 45% close rate explained
12:00 Why he recruited reps from women’s recovery groups
14:30 Niche product offers that outperformed big-ticket roofing
17:00 Why they avoided storm chasing, cold calls & insurance jobs
19:00 Training system: 3 days/week, roleplay-heavy, script-first
21:00 Comp plans that created hunger without hurting profit
24:00 Two-legged rule: no pitch unless all decision-makers present
26:30 When to ride along, when to coach, when to cut
30:00 Why same-day closes made their model work
32:00 Sales vs tech: why the best closers aren’t your installers
35:00 Options selling and emotional decision-making
38:00 Systemizing lead assignment by sales rep personality
41:00 Culture rules: simplicity, speed, structure
44:00 Why he fired his top reps and the team got better
47:00 Closing thoughts for founders building sales teams
→ Join our community - https://www.acquisitionscollective.biz/
→ Follow for more - @AcquisitionCollective
→ Instagram - https://www.instagram.com/acquisitioncollective/
→ TikTok - https://www.tiktok.com/@acquisitioncollective
→ LinkedIn - https://www.linkedin.com/company/acquisitions-collective
Follow Guy on:
LinkedIn: https://www.linkedin.com/in/guy-michael-s/
Twitter: https://x.com/GuySalani
Instagram: https://www.instagram.com/guymichaelsalani
#SalesSystems #CallCenterStrategy #RemoteSales #HomeServicesBusiness #FounderJourney #B2CSales #LeadConversion #SMBsuccess #PredictableRevenue #SalesTraining #HiringSystems #SalesOps #Entrepreneurship #VirtualTeams #EmotionalSelling #ScalingUp #GooglePPC #HomeAdvisor #TeamCulture #PerformanceCompensation

  continue reading

30 episodes

Artwork
iconShare
 
Manage episode 478855972 series 3653383
Content provided by Jay Bourgana. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Bourgana or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Learn to leverage international talent to grow and scale your business. In this episode, Guy Salani shares the gritty, high-conversion systems he used to scale a roofing sales and marketing company to $12M in four years without ever touching a hammer.
From turning ex-addicts into high-performing call center reps, to training teachers into 7-figure closers, to building a conversion machine that ran on Google PPC and HomeAdvisor leads this is a masterclass in sales operations, team building, and scalability.
✅ How to build a world-class call center with local talent
✅ The exact sales training system that fueled a 45% close rate
✅ How Guy kept marketing costs under 3.5% of revenue
✅ Structuring comp plans that reward performance (without killing margins)
✅ Why technicians should never be your closers
✅ How same-day closes and two-legged appointments built predictable revenue
✅ Scaling with simplicity: why clarity greater than complexity in sales systems
✅ Leveraging mission-driven hires from recovery communities
✅ The power of emotional storytelling in sales especially in home services
✅ Why firing top reps can be the best move for your culture
If you're building a sales-driven business especially in home services this is required watching.
00:00 Learn to leverage international talent
02:00 From real estate hustler to roofing sales CEO
04:30 How Guy built 4 construction companies and burned out
06:00 From miserable to $12M: How home sales saved his life
09:00 85% demo rate and 45% close rate explained
12:00 Why he recruited reps from women’s recovery groups
14:30 Niche product offers that outperformed big-ticket roofing
17:00 Why they avoided storm chasing, cold calls & insurance jobs
19:00 Training system: 3 days/week, roleplay-heavy, script-first
21:00 Comp plans that created hunger without hurting profit
24:00 Two-legged rule: no pitch unless all decision-makers present
26:30 When to ride along, when to coach, when to cut
30:00 Why same-day closes made their model work
32:00 Sales vs tech: why the best closers aren’t your installers
35:00 Options selling and emotional decision-making
38:00 Systemizing lead assignment by sales rep personality
41:00 Culture rules: simplicity, speed, structure
44:00 Why he fired his top reps and the team got better
47:00 Closing thoughts for founders building sales teams
→ Join our community - https://www.acquisitionscollective.biz/
→ Follow for more - @AcquisitionCollective
→ Instagram - https://www.instagram.com/acquisitioncollective/
→ TikTok - https://www.tiktok.com/@acquisitioncollective
→ LinkedIn - https://www.linkedin.com/company/acquisitions-collective
Follow Guy on:
LinkedIn: https://www.linkedin.com/in/guy-michael-s/
Twitter: https://x.com/GuySalani
Instagram: https://www.instagram.com/guymichaelsalani
#SalesSystems #CallCenterStrategy #RemoteSales #HomeServicesBusiness #FounderJourney #B2CSales #LeadConversion #SMBsuccess #PredictableRevenue #SalesTraining #HiringSystems #SalesOps #Entrepreneurship #VirtualTeams #EmotionalSelling #ScalingUp #GooglePPC #HomeAdvisor #TeamCulture #PerformanceCompensation

  continue reading

30 episodes

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