We call the War on Waste process a discovery because as the process goes forward, all employees realize that they can contribute to the improvement process and each idea, small or large, is important. And as the dialogue of the classroom continues, the employees are starting to see the mess that they have created together. And yet, the process is starting to show them how they are going to fix it. There is a lot of the special and wasteful Tribal Knowledge finding its way into the discussion and before long most of it will be on the table.
I had an album from the great Charlie Mingus and on the cover he had written an adage or phrase that I liked. It was a cool way to phrase Occam's Razor: of two options, the simplest one is usually the right one. Charlie Mingus said:
Anybody can make the simple complicated.

Creativity is making the complicated simple.