Training alone won’t fix your Teams mess—and this episode explains why. If you’ve poured time and resources into Microsoft Teams training only to watch your employees revert to email and shared drives, you’re not alone. In this fast-paced six-minute episode, Annie Rynd breaks down the real reason Teams fails to take off.

Without a customized setup that meets your team’s actual needs, training is just window dressing. Annie uses a vivid analogy to show how a poorly structured Teams site leaves employees confused, frustrated, and stuck in old habits.

But there’s hope—and it doesn’t require starting from scratch. Annie shares how a strategic re-start, focused on customizing Teams before training, can turn things around fast. From organizing channels to adding resource tabs that put everything one click away, she outlines the essentials for building a Teams site that actually works.

Whether you’re launching Teams for the first time or trying to rescue a messy rollout, this episode offers practical steps and a clear path forward. Tune in now, and get ready for Part 2 next week, where Annie reveals how to train for guaranteed success.

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