I hope you find the podcast topics useful in growing and thriving your group practice. If you have a specific topic you would like me to discuss in an episode, I’d love for you to leave me a message at [email protected]. The goal of this podcast is to help practice owners learn ways to grow their practices. Hear about all the topics that related to group practice ownership. Hear other group practice owners talk about how they run their business. From start up to thriving, ...
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The Group Practice Exchange Podcasts
Memphis’ Leading Multi-Specialty Vision PartnerGood vision helps everyone live life to the fullest. For over 50 years, Eye Specialty Group has provided state-of-the-art medical and surgical eye care to Mid-Southerners.From specialized glaucoma treatment, laser cataract surgery, and retina surgery to LASIK and eye reconstructive surgery, our dedicated and caring professionals are here to provide the best possible care to you and your family.Founded in 1968 on the commitment to eye care excell ...
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Welcome to Parenting Impossible, the podcast dedicated to empowering and supporting the disability community. Hosted by Annette Hines, this podcast was born out of a mission to combat the scattered and sometimes inaccurate information that parents and caregivers of disabled adult children often face.In each episode, we delve into the pressing questions and concerns that weigh on the minds of the entire special needs community including those with autism, intellectual disabilities, physical d ...
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Episode 278 | What Is EOS? How It Creates a Values-Aligned Culture for Group Practices with Tara Vossenkemper
25:57
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25:57What does it really mean to run a values-aligned practice? As a group practice owner, I’ve learned how powerful it is to build a culture that actually reflects our values. In this episode, I sit down with my friend Tara Vossenkemper to answer the question “what is EOS?” and explore how it helps us create a true values-driven meaning in our practice…
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Episode 277 | When to Hire a CFO vs. Accountant for Your Practice with Carter Freeman
21:39
21:39
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21:39Do you really need a CFO, or is your accountant enough? If you’re a group practice owner wondering whether your current accountant is giving you the insight you actually need to scale, this episode is for you. I sat down with Carter Freeman to talk about the evolving role of CFOs in therapy practices, and how CFO services - especially fractional CF…
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Episode 276 | Top 5 Things Leadership Needs From You So They Can Stop Bothering You and You Can Finally Focus on the Big Picture with Lisa Besler
24:08
24:08
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24:08Let’s be real - building a leadership team isn’t just about hiring strong people. It’s about letting them lead. If you’ve ever found yourself answering endless questions from your clinical directors or leadership staff, wondering why they can’t just run things without you, this episode is for you. In this week’s episode, I sit down with leadership …
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Episode 275 | Are Your Notes Putting Your Practice at Risk? Compliance & Therapy Documentation Tips with Dr. Tiana Kelly
25:56
25:56
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25:56Are your notes putting your practice at risk? Skipping a HIPPA compliance checklist or letting sloppy therapy documentation slide could cost you big - legally, financially, and ethically. In this episode of The Group Practice Exchange Podcast, I’m joined by Dr. Tiana Kelly, who’s here to help you strengthen your compliance practices, streamline you…
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Episode 274 | Is It Really a People Problem - or a Leadership Opportunity? Busting Myths About Leadership with Adrian Koehler
23:34
23:34
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23:34As a group practice owner, it’s easy to assume your struggles are about hiring or team dynamics, when what’s really needed is some honest reflection and strong leadership training for teams. In this episode, I sat down with leadership coach, Adrian Koehler to unpack what’s actually going wrong in many therapy practices: leadership mistakes that no …
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Episode 273 | How Student Loan Planning, HRSA Loan Repayment & Nonprofit Student Loan Forgiveness Can Fuel Practice Growth with Connor Pierce
17:38
17:38
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17:38Wondering how to turn student loans into a recruitment and retention strategy for your group practice? This episode is for you. I sat down with Connor Pierce - doctor of physical therapy and certified student loan consultant - to talk all things student loan planning, HRSA loan repayment, and nonprofit student loan forgiveness. As group practice ow…
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Episode 272 | Avoid the Dreaded Board Complaint: Top Clinical Risk Management Tips for Group Practices with The Working Alliance
21:26
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21:26Could your group practice survive a board complaint? If you’ve ever felt anxious about protecting your license - or the licenses of your team - this episode is a must-listen. In this episode, I sit down with Karen Pavlidis and Fran Schopick of The Working Alliance to talk about a topic that keeps a lot of group practice owners up at night: how to p…
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274: Parenting in the Age of AI | Abby Brody, Speaker, Author & Founder of the N=1 Movement
32:01
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32:01What if technology wasn’t something to fear, but something that could finally meet our kids where they are? In this episode of Parenting Impossible, Annette Hines sits down with Abby Brody, educator, innovator, and founder of the N=1 movement. Abby shares her powerful story of surviving back-to-back cancer diagnoses in her husband and young son, an…
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Episode 271 | Burned Out and Still Not Building Wealth? Try These Retirement Strategies and Diversifying Income Ideas for Practice Owners with Eric Miller
20:34
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20:34Feeling stuck in your group practice and wondering how to finally build real wealth as a practice owner? If you’ve been pouring everything into your group practice but still feel like you’re not gaining traction financially, this episode is for you. I sat down with Eric Miller, co-owner of Econologics Financial Advisors, to talk about the retiremen…
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Episode 270 | Should Group Practices Offer EMDR Training for Therapists? These are the Key Benefits You Can’t Ignore with Rachel Harrison
16:23
16:23
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16:23Have you thought about offering EMDR training for therapists in your practice, but don’t want to overwhelm them? In this episode, I’m joined by Rachel Harrison from Trauma Specialists of Maryland, and together, we unpack how EMDR training for therapists can transform how group practices support clients, retain top-notch clinicians, and position you…
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Episode 269 | Feeling the Referral Slowdown? Here’s How to Get More Therapy Clients and Boost Therapy Referrals
12:39
12:39
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12:39Feeling like the therapy referrals at your group practice have stopped flowing in? You’re not alone, and it’s not your fault. A lot of us are seeing a drop in therapy referrals, even though the demand for therapy clients is still sky high. In this episode, I’m digging into what’s really going on behind the scenes and sharing clear, actionable ways …
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273: A Mother’s Day Reflection: Making Space for Joy After Loss
13:44
13:44
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13:44As many of you know, this time of year is always layered for me. Mother’s Day brings both sweet memories and aching absences. In this episode of Parenting Impossible, I open up about my own motherhood journey. I’ve lived through the joy of raising two incredible daughters, and I’ve lived through the unimaginable grief of losing one of them. I wante…
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272: Pooled Trusts 101: What Every Special Needs Family Should Know
31:40
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31:40When it comes to protecting a loved one with disabilities, few decisions are as overwhelming as choosing the right trustee. But in a world of nonprofit pooled trusts, legal jargon, and alarming headlines about financial misconduct, how do you separate peace of mind from potential pitfalls? In this episode of Parenting Impossible, I break down every…
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Episode 268 | How Dietitians in Mental Health Can Elevate Client Care, and the Logistics of Building a True Multidisciplinary Therapy Team with Jamie Magdic
21:38
21:38
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21:38Ever wondered if bringing on dietitians in mental health could transform your group practice—but felt stuck on where to start? In this episode, I’m sitting down with Jamie Magdic, registered dietitian and group practice owner, to dive deep into the logistics of dietitians in mental health, opportunities, and challenges of creating a true multidisci…
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271: More Than A Babysitter: Redefining Support for Families with Special Needs | Susan Asay, CEO & Founder of Apex Social Global Exchange Foundation
48:33
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48:33Caring for a child with disabilities isn’t just a full-time job, it’s a deeply personal, emotional, and often isolating journey. What if the support parents need wasn’t just about filling a shift, but about building a relationship? In this episode of Parenting Impossible, Annette Hines sits down with Susan Asay, founder of Apex Social Exchange Foun…
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Episode 267 | How to Overcome Fear of Public Speaking as a Group Practice Owner with Linda Ugelow
20:45
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20:45Does public speaking anxiety stop you from saying “yes” to opportunities to share your voice? As therapy group practice owners, many of us find ourselves being pulled toward leadership beyond the therapy room—whether that’s hosting retreats, teaching workshops, speaking at conferences, or simply leading internal trainings with more presence and eas…
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Episode 266 | Mental Health Industry Trends in 2025: Private Equity Investment in Healthcare, Values Based Care, Mental Health Market Consolidation & More
13:32
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13:32What’s really happening in the mental health industry—and how will it affect your practice in 2025? From the growing influence of private equity investment in healthcare to the rise of values based care, the mental health industry is changing rapidly. We're seeing a consolidation wave across the mental health market, paired with the adoption of new…
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Episode 265 | The Future of Mental Health Technology: AI Tools for Therapists You Need to Know with Christine Li
20:29
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20:29AI tools for therapists are changing the way we run our practices—from reducing admin work to improving efficiency in scheduling, billing, and even documentation. If you’ve ever wondered how to use AI in your business, this episode is for you! I sat down with Christine Li, CEO of Mentaya, to talk about mental health technology and how AI is transfo…
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Episode 264 | Stop Doing It All! How to Grow a Therapy Practice by Building a Leadership Team
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13:29Feeling overwhelmed trying to run your therapy business all on your own? You’re not alone! Many group practice owners hit a point where managing everything—from clinical work to admin tasks—becomes unsustainable. That’s where building a leadership team comes in. If you want to know how to grow a therapy practice without burning out, this episode is…
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Episode 263 | Building Client Trust Boosts Retention: How to Build Rapport with Clients and Keep Them Coming Back with Josh Satterlee
25:05
25:05
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25:05Are you struggling with client retention in your group practice? Here’s the truth—if you’re not prioritizing building client trust, your retention rates will suffer. In this episode, I sit down with Dr. Josh Satterlee, a chiropractor and founder of Trust Driven Care, to break down why building client trust in therapy practices is the key to long-te…
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270: Play-Based Learning: How to Nurture Your Child's Unique Abilities with Jenny Nechvatal, Early Childhood Teacher, Author, Disability Advocate, & Support Coordinator
31:57
31:57
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31:57Workshops that equip educators to support children with disabilities and engage parents are essential in bridging knowledge gaps for better care. In this episode of Parenting Impossible, Annette Hines speaks with Jenny Nechvatal, an Early Childhood Teacher, Author, and devoted parent, who shares her journey raising three children, including twin bo…
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Episode 262 | Are You Tracking the Right Metrics? How to Track KPIs for Scaling Therapy Group Practice
11:54
11:54
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11:54Are you tracking the right KPIs, or are you just looking at numbers that don’t actually drive growth? If you’re a therapy group practice owner, knowing how to track KPIs effectively can mean the difference between a scaling therapy group practice, or feeling stuck in the day-to-day grind. In this episode of The Group Practice Exchange Podcast, I di…
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269: Embracing Imperfection: Parenting Through Chaos with Cynthia Di Filippo Elomaa, Author of Nicky’s Very Messy Room
34:23
34:23
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34:23Parenting can be a whirlwind of chaos and imperfections, but sometimes, it's in those messy moments that growth and learning truly happens. In this episode of Parenting Impossible, Annette Hines speaks with children's author, Cynthia Di Filippo Elomaa. Cynthia embraces imperfection and chaos in parenting, emphasizing that seeking support and tailor…
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268: How Embracing Culture Transforms Inclusion with Christa Preston, Founder & Executive Director of Embrace Kulture
52:48
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52:48Embracing culture is more than just a statement; it's a way of life. In this episode of Parenting Impossible, Annette Hines sat down with Christa Preston, founder of Embrace Kulture, to share her journey of fostering inclusion for children with developmental and cognitive disabilities in Uganda and East Africa. Inspired by her brother, Nick, and lo…
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Episode 261 | Wondering How to Get More Therapy Clients? How Mid-Size Practices Can Optimize Their Client Intake Process with Uriah Guilford
26:19
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26:19Is your client intake process holding you back from getting more therapy clients? In this episode of The Group Practice Exchange Podcast, I’m diving into the all-important topic of how to get more therapy clients with my guest, Uriah Guilford from The Productive Therapist. We’re zeroing in on what’s often the biggest roadblock for practices: an ine…
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267: Proactive Caregiving: A Practical Guide to Fiduciary Responsibilities
26:25
26:25
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26:25Being a fiduciary is like being a financial superhero with great power and great responsibility. In this episode of Parenting Impossible, I break down the critical role of fiduciary responsibilities and how to navigate them effectively. Acting as a fiduciary goes beyond managing finances; it requires transparency, organized documentation, and a dee…
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266: Passion vs. Purpose: Driving Change for Individuals with Disabilities
24:02
24:02
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24:02Supporting the special needs community is crucial for creating an inclusive and welcoming world for individuals with disabilities. In this episode of Parenting Impossible, I talk about the importance of intentional planning to support the special needs community and ease the anxiety that often weighs on individuals with disabilities and their careg…
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Episode 260 | Therapist Court Prep: What to Say (And Not Say) When Testifying in Court with Tracy Masiello
24:59
24:59
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24:59Ever had a therapist on your team get subpoenaed and panic? As group practice owners, it’s not just about managing our own responsibilities—it’s also about supporting our therapists when they face daunting tasks like preparing to testify in court. In this episode, I sit down with Dr. Tracy Masiello to discuss how to help your team navigate the cour…
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265: The Ultimate Checklist for Updating Your Estate Plan
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24:04In the ever-evolving landscape of personal and financial circumstances, regularly updating your estate plan cannot be overstated. In this episode of Parenting Impossible, I talk about why it’s so important to keep your estate plan up to date. Life happens—families change, finances shift, and you might buy a new property or start a business in anoth…
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264: Avoid the Scarcity Trap: How the Disability Community Can Thrive Together
22:12
22:12
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22:12Individuals with disabilities often encounter significant hurdles in accessing quality healthcare due to limited accessibility options and a scarcity of available services. In this episode of Parenting Impossible, I address the challenges individuals with disabilities face in accessing quality healthcare, including limited services and barriers lik…
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Episode 259 | Adapt and Succeed with Patrick Casale and Gabrielle Juliano-Villani
20:38
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20:38Have you ever thought, “No one seems to want to work anymore”? If you’re struggling with hiring and retaining staff in your group practice, growing it might feel like an uphill battle. You’re definitely not alone! In this episode, I sit down with Patrick Casale and Gabrielle Juliano-Villani to tackle one of the biggest challenges facing group pract…
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263: Building Letters of Intent: Your Guide To Safeguarding The Future of Your Children
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48:31The process of planning for the future of disabled children is often overwhelming. In this episode of Parenting Impossible, I share how planning for the future of disabled children is a daunting yet essential task for their well-being and security. I talk about setting big goals for their future, including where they will live and work, who will su…
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262: Patient vs. Profit: The Shooting That Exposed a Broken Healthcare System
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16:30The healthcare system is a battleground where profits often triumph over patient needs. In this episode of Parenting Impossible, I take a closer look at our profit-driven healthcare system after the assassination of UnitedHealthcare CEO Brian Thompson. Financial goals often outweigh patient care, with rising denials for essential treatments and CEO…
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Episode 258 | Managing Gen Z Employees with Level Up Leaders
26:20
26:20
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26:20In this episode, we dive into a topic that’s becoming more relevant than ever: managing Gen Z employees in your group practice. As a Millennial or Gen X group practice owner, you’ve probably noticed that the values, expectations, and communication styles of Gen Z employees can feel vastly different from your own. To help us better understand and na…
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261: Ending the Year Strong: Securing a Well-Managed Financial Future
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16:52As the calendar year draws to a close, end-of-year planning becomes essential for individuals seeking to secure their personal and financial futures. In this episode of Parenting Impossible, I dive into the importance of taking control of your finances with a proactive mindset. Instead of getting stuck on setbacks, I encourage you to focus on celeb…
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260: The Impact of Authentic Representation of Disabilities in Hollywood | Jay Silverman, Filmmaker, Director, & Producer
46:47
46:47
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46:47Filmmaking celebrates human connection and inclusiveness, with on-set moments of support and camaraderie often shining through on screen. Hollywood’s push to include actors with disabilities is opening doors to fresh stories and perspectives, making the industry more inclusive and inspiring. In this episode of Parenting Impossible, Annette Hines sp…
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Episode 257 | Building Your Practice Around the Role You Want to Play with Jessica Lackey
19:18
19:18
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19:18As group practice owners, many of us have experienced the overwhelm that comes with building your practice. You start wearing more hats than you ever thought possible, and before you know it, you’re wondering, “What’s my role now?” If you’ve ever felt unsure of where you fit in your own practice, this episode is for you. I sit down with strategy an…
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259: Healing After Heartbreak: A Guide to Coping with Grief During the Holidays
30:13
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30:13Grief is an unpredictable force that reshapes life, much like crashing waves. In this episode of Parenting Impossible, I open up about my journey through grief and coping with the profound loss of my daughter, Elizabeth. There is no "right" way to grieve—it’s a deeply personal journey, and being gentle with yourself is important as you work through…
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258: A Guide to Trustee Selection & Protectors
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25:42Special needs trusts are an essential tool for families who want to ensure the long-term financial security of their loved ones with disabilities. However, I know firsthand how overwhelming and confusing navigating the world of trusts can be. In this episode of Parenting Impossible, I break down the essentials of special needs trusts in an accessib…
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Episode 256 | Leveraging Public Speaking to Grow Your Group Practice with Carol Cox
19:12
19:12
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19:12Have you ever wondered how public speaking could help grow your group practice? In this episode, I sit down with Carol Cox, founder and CEO of Speaking Your Brand®, to explore how group practice owners can leverage public speaking to enhance their visibility, build credibility, and grow their practices. Public speaking isn’t just about sharing info…
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257: Why Caregiving Moms Deserve Community & Care | Jessica Patay, Author, Founder, & Executive Director at We Are Brave Together
37:59
37:59
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37:59Being a caregiver can be tough and sometimes lonely. For caregiving moms, having a sense of community and connection is essential. Whether it's sharing tips on managing hectic schedules or simply lending an empathetic ear, having a supportive network of fellow moms can make all the difference in navigating the challenges of motherhood. In this epis…
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256: How to Support Children in Times of Crisis | Celia Landman, Author, Nonviolent Communication Trainer, Mindfulness Educator & Counselor
36:17
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36:17Parents often carry a heavy weight of shame and self-blame when their children face tough times. It's natural for them to feel responsible, but it's important to remember that not everything is within a parent’s control. By staying present and connecting with themselves, parents can let go of the burden of shame and find a more positive, hopeful wa…
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Episode 255 | Continuing Education (CE) Course Creation and Approval with Kimberly Parker
20:24
20:24
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20:24Ever thought about turning your expertise into a continuing education course? This episode is packed with insights on how to do just that! I sat down with Kimberly Parker, the CEO of Revive to Thrive Wellness Center in Texas, who has successfully made the leap to becoming an NBCC-approved provider. We dive into her journey, the steps she took, and …
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255: All About Trustees: Navigating the Ins & Outs of Special Needs Trust Administration
58:30
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58:30Understanding the administration of special needs trusts can make a world of difference for people with disabilities, providing them with financial stability and peace of mind. These trusts—like third-party and first-party trusts—come with specific rules that trustees must follow to ensure the beneficiary can keep accessing essential public benefit…
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254: Prioritizing Mental Well-being in the Modern Era | Lauren Perna, Writer, Speaker, & Advocate
40:45
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40:45For longtime listeners, it’s clear this podcast covers a wide range of topics—from family discussions about kids to conversations on adult disabilities. This conversation focuses on the challenges of balancing health and work while living with a chronic illness. Practices like meditation, journaling, and cognitive behavioral therapy (CBT) are power…
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Episode 254 | How Virtual Reality is Shaping the Future of Mental Health Care with Amity Cooper
20:16
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20:16Ever wondered how virtual reality could transform the way you run your group practice? This episode is going to open your eyes to what’s possible in the future of therapy. In this episode, I sit down with Amity Cooper—an entrepreneurial coach and mental health professional—who shares how virtual reality is starting to transform mental health treatm…
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253: Finding Balance: The Dance of Advocacy & Parenting | Joanne De Simone, Author & Advocate
37:27
37:27
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37:27Parenting is a rewarding journey filled with love, laughter, and joy. However, it also comes with its fair share of challenges. From sleepless nights to tantrums in the grocery store, every parent faces obstacles along the way. But what happens when those challenges are compounded by raising a child with disabilities? In this episode of Parenting I…
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252:Empowering Parents with Practical Tips for Raising Deaf Kids | Alaine Jacobs, Founder & Advocate
40:30
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40:30Parenting a child with hearing loss comes with its own unique challenges and families may find themselves grappling with isolation and communication barriers. In these moments, community support and shared knowledge can make a world of difference. In this episode of Parenting Impossible, Annette Hines welcomes Alaine Jacobs, a passionate advocate f…
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Episode 253 | Breaking the Cycle of Money Anxiety in Group Practice with Linzy Bonham
21:47
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21:47Does just thinking about your practice’s finances send you into a spiral of stress? You’re not alone! If the idea of numbers, budgets, and profit margins makes you want to hide under a blanket, this episode is for you. I sat down with Linzy Bonham, founder of Money Nuts & Bolts and host of the Money Skills For Therapists podcast, to dive into the f…
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251: Breath by Breath: How We Do It | Jessica Fein, Author, Podcast Host, & Speaker
35:32
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35:32The journey of caring for a child with disabilities is a tumultuous emotional ride. There are highs celebrating achievements and lows during setbacks. It's important to recognize those feelings and find healthy ways to cope along the way. In this episode of Parenting Impossible, Annette Hines chats with Jessica Fein, author of Breath Taking: A Memo…
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