About the Podcast Welcome to The SRS Podcast, your front-row seat to the fascinating and often misunderstood world of specialist cleaning and remediation. Each episode peels back the curtain on a unique aspect of the industry, covering topics such as trauma cleaning, biohazard management, Legionella control, virus decontamination, house clearances, commercial cleaning, and asbestos removal. Through expert insights, real-life stories, and practical advice, we bring you the human and technical ...
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Specialist Remediation Solutions Podcasts
Arete is a Greek word that essentially means “the fulfilment of one’s full potential”. Or as the famous Greek author Homer wrote, “where heroes gather to realise their full potential”. The Arete podcast is designed to showcase the careers of leading CEOs, Chairs and other successful senior leaders. Rather than a formal interview, this is a relaxed “fireside chat” style conversation, where Richard Triggs talks to the guest about their careers, key achievements, lessons learned along the way, ...
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220 Tim Dwyer – Business Growth Strategist – Creator of the Tolemy Map
58:11
58:11
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58:11In this episode of the Arete Executive Podcast, I sit down with Tim Dwyer, business growth strategist and founder of Tolemy, to explore how leaders can create clarity, alignment, and activation across their organisations.Tim shares the journey from his early vision in 2008 to develop a “Google Maps for business” through to the creation of the Tolem…
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219 Zena Burgess - Chief Executive Officer at Australian Psychological Society
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44:07In this episode of the Arete Executive Podcast, I speak with Dr Zena Burgess FAICD FAPS, Chief Executive Officer of the Australian Psychological Society, about her leadership journey across psychology, governance, and health reform. Zena shares how she scaled APS into a digitally enabled organisation with influence at state and federal levels, whil…
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218 Vincent Berry – Director – Commercial Litigation & Insolvency Specialist – Sajen Legal
36:21
36:21
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36:21In this episode of the Arete Executive Podcast, I speak with Vincent Berry, Director at Sajen Legal, about how business owners and executives can better protect their organisations from legal risk. Vincent shares his journey from young lawyer to firm director, why commercial litigation and insolvency are such critical areas right now, and how busin…
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217 Kylie Sprott – Board Director – Advisor – Speaker – Founder of Sprott Methods
55:13
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55:13In this episode, I sit down with Kylie Sprott to explore her journey from senior executive roles into a true portfolio career that blends board directorships, consulting, mentoring, writing, and public speaking. Central to this transition is her latest venture, Sprott Methods—a leadership platform developed over three years that combines global col…
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216 Ashton Bishop - CEO - Enterprise Strategy & Marketing Specialist
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59:57
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59:57In this episode, I sit down with Ashton Bishop, CEO of Step Change, to talk all things marketing, such as why so much of it fails, and how challenger businesses can cut through the noise without outspending their competition.We trace Ashton’s journey from co-creating 'R U OK? Day' to building a consultancy that helps companies, from small trades bu…
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215 Dr Gavriel Schneider - CEO & Strategic Risk Expert - Author of Presilience - Risk 2 Solution
53:30
53:30
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53:30In this episode, I’m joined once again by Dr Gavriel "Gav" Schneider — CEO, author, strategic risk expert, and one of Australia’s foremost thinkers on how to navigate uncertainty and unlock human potential. We dive deep into his latest book, 'Presilience: How to Navigate Risk, Embrace Opportunity and Build Resilience', exploring why most organisati…
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214 Darren Finkelstein- International Accountability Coach
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47:11In this episode, Richard Triggs interviews long-time colleague Darren Finkelstein on how accountability drives performance, reduces overwhelm, and creates real behavioural change in teams and individuals. They reflect on Darren’s pivot from Apple executive to boating entrepreneur to becoming a sought-after accountability coach. The discussion highl…
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213 Trudy MacDonald – Leadership Strategist – Organisational Psychologist – Founder of Talent Code HR
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51:17In this episode of the Arete Podcast, I speak with Trudy MacDonald, founder of Talent Code HR and a former CEO of three organisations, with a background in organisational psychology. Trudy shares powerful insights into the post-pandemic leadership landscape and what it takes to build high-performance teams in today’s evolving world of work.We explo…
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212 - Andrew Griffiths - Entrepreneurial Futurist - Speaker - Business Author - Book Coach
48:00
48:00
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48:00In this episode of the Arete Podcast, I have the pleasure of speaking with Andrew Griffiths, a renowned author and speaker. Andrew reflects on our 11-year friendship and shares his journey from buying a dive shop at 17 to becoming an international sales manager and eventually a prolific author with 14 books published. We delve into the importance o…
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211 - Jake Swinglehurst – CEO – Lucas’ Papaw Remedies
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34:26In this episode, I had the pleasure of chatting with Jake Swinglehurst, the CEO of Lucas' Papaw Remedies. Jake, who has been sporting his iconic mustache for seven years, shares the fascinating history of Lucas' Papaw Remedies, a family-owned business founded by Dr. Lucas in 1910. Jake discusses the legacy carried on through six generations, the ch…
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210 - Rex Urwin - Business Consulting - Executive Coach - Mind Matters
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48:25In this episode, I reconnect with my long-time friend and mentor Rex Urwin, who joins me on the Arete Podcast. Rex shares his journey from coaching to mentoring, emphasising the transformative potential within each individual. We discuss the significance of mentorship, the evolution of personal growth, and the role of ancient wisdoms and practices …
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In this eye-opening episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we explore what really goes into keeping shopping centres, train stations, and other high-traffic public spaces safe, hygienic, and legally compliant. Join us as we uncover the science, systems, and silent heroes behind specialist deep cleaning. From biofilm…
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Commercial Cleaning 101 What Makes It Specialist
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42:53
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42:53When is a clean not really clean? In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we take a deep dive into the world of specialist commercial cleaning—where compliance meets care, and science meets safety. From post-refurbishment dust in offices to bacterial biofilms in retail chillers, host Ian lifts the lid on what…
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In this powerful and eye-opening episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we explore the hidden world of hoarding and the moment it crosses the line from private struggle to public hazard. With over 1.2 million people in the UK potentially affected by hoarding disorder, this episode dives deep into the emotional, psyc…
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Sustainable Clearance: Recycling and Reusing
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40:19In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we explore the vital and often overlooked world of sustainable house clearance. From recycling and reusing unwanted items to reducing landfill waste and supporting local communities, this episode reveals how responsible clearance can make a real impact. We discuss what …
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Helping Families Through House Clearances
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23:25In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we explore the delicate and vital service of biohazard cleaning during house clearances, particularly in the aftermath of trauma or loss. The episode delves into the emotional and practical aspects of cleaning properties affected by biohazards, such as blood, bodily flu…
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In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we’re pulling back the curtain on the hidden dangers that can emerge during house clearance projects. These are far from ordinary tasks—they involve complex, hazardous, and emotionally charged situations that demand expert handling, compassion, and strict compliance wit…
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In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we’re pulling back the curtain on the often-overlooked world of house clearance projects. These aren’t your average cleaning jobs—they’re complex, deeply personal, and sometimes hazardous undertakings that require expertise, compassion, and strict adherence to UK regula…
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208 - Mark Billsborough - Managing Director - Bennett + Bennett
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35:16In this episode, I sit down with Mark, the Managing Director of Bennett + Bennett. We discuss his experiences growing up in Brisbane, his journey in the land surveying industry, and his rise through the ranks at Bennett and Bennett. Mark shares insights on the company’s history, their involvement in major projects like Snowy Hydro and Gold Coast Li…
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Virus Decontamination for Businesses: A Checklist
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10:03Welcome to The SRS Podcast: Unmasking the World of Specialist Cleaning! I’m your host, and today we’re tackling a crucial and often misunderstood topic: biohazard cleaning. This isn’t your standard cleaning—biohazard cleaning involves the safe removal and decontamination of dangerous substances, from bloodborne pathogens to hazardous materials. It’…
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Virus Hotspots: Identifying and Eliminating Risks
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26:05Viruses are invisible adversaries, often hiding in plain sight and waiting for the perfect opportunity to spread. From door handles to desk surfaces, the unseen battle against pathogens is fought every day in offices, schools, transport hubs, and homes. But where are these virus hotspots? And how can we eliminate the risks they pose? In this episod…
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Disinfecting Public Spaces: Challenges and Solutions
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25:51Public spaces are the heart of our communities—places where we connect, learn, and share experiences. But what happens when these environments are compromised by biohazards, whether through infectious disease outbreaks, traumatic incidents, or unforeseen accidents? In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we e…
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The Role of Virus Decontamination in the Post-COVID World
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17:55In the aftermath of the COVID-19 pandemic, the importance of virus decontamination has become a cornerstone of modern public safety and hygiene. In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we explore how this critical service has evolved to meet the demands of a world forever changed by the pandemic. From care ho…
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From Pandemics to Prevention: Virus Decontamination Explained
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12:32What happens when a space becomes a breeding ground for infectious disease? From schools and care homes to offices and public spaces, virus outbreaks can disrupt lives and livelihoods in an instant. In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we explore the critical role of virus decontamination in safeguarding h…
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When faced with a biohazard situation, the temptation to handle cleanup yourself may seem like a quick and cost-effective solution. However, the risks of DIY biohazard cleanup are far greater than most realise. From health hazards to legal consequences, attempting to clean hazardous environments without professional expertise can lead to serious co…
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Biohazards in Commercial Settings: What You Need to Know
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15:33This episode discusses biohazards that commonly occur in commercial spaces, including restaurants, offices, and factories, and how they’re addressed to protect employees and customers.
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Navigating Biohazard Regulations in the UK
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20:12What happens when a property becomes a biohazard? Whether it’s the aftermath of an unattended death, a contagious disease outbreak, or a traumatic event, biohazard cleaning is essential for restoring safety and compliance. But what legal responsibilities do property owners, landlords, and duty holders have in these scenarios? In this episode of The…
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207 - Nick Symonds - Architect - MAS - Architecture Studio
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28:17In this episode of the Arete Podcast, I welcome Nick Symonds, the director of MAS, a Brisbane-based architecture studio specialising in hotels, resorts, and multi-residential projects.Nick shares insights into his company's focus, the transition from an established firm to starting his own business during COVID, and the strategic decisions that pav…
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What happens when a space becomes a health risk? Whether it’s the aftermath of a tragedy, an outbreak of infectious disease, or an accident that leaves hazardous materials behind, the process of cleaning and restoring such environments is far more complex than most realise. In this episode of The SRS Podcast: Unmasking the World of Specialist Clean…
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What Is Biohazard Cleaning, and Why Does It Matter?
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25:26What happens when tragedy strikes, an infectious disease spreads, or a hazardous situation leaves a space unsafe and uninhabitable? In this episode of The SRS Podcast: Unmasking the World of Specialist Cleaning, we tackle the vital topic of biohazard cleaning and its importance in restoring safety, compliance, and dignity. Discover what biohazard c…
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Cleaning Up After Tragedy: The Emotional Impact
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25:35What happens after a tragedy leaves a space unsafe, uninhabitable, or emotionally overwhelming? In this compelling episode, we uncover the emotional and technical realities of biohazard cleaning a profession where compassion meets expertise. We explore the vital role companies like Specialist Remediation Solutions (SRS) play in restoring safety and…
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Biohazard Safety: Protecting Cleaners and the Public
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7:04Explore the rigorous safety measures implemented in trauma and crime scene cleaning to protect both workers and the public. We discuss personal protective equipment (PPE), training, and the hidden dangers that cleaners face daily. Get Help: Visit the SRS website
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Discover the stories of the people behind the work—specialist cleaners who manage high-pressure situations with skill and compassion. This episode highlights their training, resilience, and the human side of handling trauma scenes. Get Help: Visit the SRS website
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What happens after the police leave? This episode dives into the intricate procedures required to clean and restore crime scenes, covering biohazard protocols, forensic challenges, and strict compliance with UK regulations. Listeners will gain insights into the skills and tools needed for this specialised field. Get Help: Visit the SRS website…
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When Tragedy Strikes: The Realities of Trauma Cleaning
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6:51Learn about the emotional and technical complexities of trauma cleaning, from the immediate response to ensuring thorough remediation. We explore how cleaners handle delicate situations, maintain safety, and balance empathy with professionalism. Expect a behind-the-scenes look at one of the most challenging areas in the industry. Get Help: Visit th…
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206 - Matthew Dowd - Co-Founder - Keystone Training Group
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46:23Growing any business takes skill, but growing one through strategic acquisitions takes a special kind of skill.It’s a skill that comes naturally to Matthew Dowd, CEO of Perth-based Keystone Training Group. Matthew joined me on the Arete Podcast, sharing details of the journey the growing Registered Training Organisation (RTO) has had so far.Keyston…
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205 - Darren Godwell - Chief Executive Officer - i2i Global
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47:13205 - Darren Godwell - Chief Executive Officer - i2i Global by Richard TriggsBy Richard Triggs
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204 - David Smith - Chair & CEO - Ceres Tag Ltd
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39:53204 - David Smith - Chair & CEO - Ceres Tag Ltd by Richard TriggsBy Richard Triggs
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203 - Mark Burgess - CEO & Managing Director - Quickstep Holdings
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31:36The sky's the limit when it comes to aerospace, and ASX-listed Quickstep taking that literally. I spoke with Mark Burgess, MD and CEO, about the stellar growth the company has had in recent years, growing from a staff of 12 to 265 just on one manufacturing site alone.The company has diversified from being primarily focused on the international mili…
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202 - Andrew Penfold AM - Executive Director - Australian Indigenous Education Foundation
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40:06When you can contribute to improving the education and prospects of young people, you can sleep at night knowing that your work is worthwhile. This interview gives us a brief, behind-the-scenes look at the work of an organisation that’s doing fantastic work and changing lives at the point where it’s most critical. It’s a testament to what can happe…
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201 Peter Glodic - Executive Chairman - Omnii
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36:16Omnii is a collaboration between some of the most talented minds in the safety and fire protection industry. Listen in as Peter shares the story of the birth of the business and their rise to having a team of 56 people across the east coast of Australia, and with affiliates in the US, Canada, Chile and the UKUseful LinksOmnii website: omnii.com.au/…
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200 Douglas Dart - Director - GCI Group Australia
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29:23Engineering workshops have come a long way in the past 30 years. With the advent of computer-aided design (CAD), laser cutting and CNC folding, much of what used to be noisy and dirty work is now done by machines that wouldn’t look out of place in a hospital.My guest on the podcast this week is Douglas Dart, Director of GCI Group, a fabrication bus…
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199 Nick Bamford - Managing Director - SRO Technology
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29:43While most industries have embraced digital innovations over the past 30 years or so, few people probably appreciate the enthusiasm with which the energy and resources sector have done so in that time.With infrastructure downtime costing hundreds of thousands of dollars per hour, and optimisations returning millions of dollars in bottom-line profit…
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198 Patricia Reid and Lee Knight - Chair and Director - Kookaburra Kids
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42:28Open discussion about mental health issues has lost a lot of the stigma it used to have in years gone by. But one aspect of mental health that we don’t hear a lot about is the impact on children growing up with parents struggling with mental health issues, diagnosed or otherwise.Luckily we have organisations such as Kookaburra Kids to cater for the…
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197 Patrick Nolan - CEO & Artistic Director - Opera Queensland
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49:44Opera Queensland website: www.oq.com.au/Patrick Nolan on LinkedIn: linkedin.com/in/patrickjgnolan/Richard Triggs LinkedIn: au.linkedin.com/in/richardtriggsArete Executive website: www.areteexecutive.com.auRichard's book on Amazon: areteexecutive.com.au/free-book/By Richard Triggs
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196 Phil Shipley - Director and Co-Founder - CompliantERP
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34:03While advances in technology should theoretically make things simpler, the reality is that it actually makes things more complex.Luckily though, we've got people like Phil Shipley who can make sense of out of complexity.Phil and his wife own two businesses, CompliantERP and Cerpass Software, specialising in IT and SAP security and compliance busine…
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194 Barton Green – CEO – Committee for Brisbane
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36:27Few executives get through their career without having to tackle change management on multiple occasions, but few people thrive at it quite like my guest on the podcast this week, Barton Green.Barton is the current CEO of The Committee for Brisbane, a not-for-profit established in 1958 as the Brisbane Development Association, with a mandate to repr…
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What do you do when a promising professional sporting career with the Sydney Roosters in the National Rugby League is cut short by injury? For Thursday Island born, Jack Reis, it meant an unexpected diversion to studying business and finance, a diversion that ultimately led to him co-founding Baidam, a Cyber Security Consultancy in Brisbane, four y…
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191 - Mitchell Giles - CEO - Lives Lived Well
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39:58How many people do you know who can be in the same job for 17 years and still feel like they are 'living the dream'? Mitchell Giles was the CEO of the Alcohol and Drug Foundation of Queensland (ADFQ), before it merged with the Gold Coast Drug Council in 2012 to become Lives Lived Well, and he's remained CEO since then.If compassion were a blood typ…
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190 - Theo Psaros - Executive Chairman - Metallica Minerals Limited
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34:46The mining and resources sector often gets a bad rap when it comes to environmental credentials, but what most people don't realise is that mining is actually critical for many of the emerging technologies that environmentalists are urging us to switch to.Glass for solar panels, for example, doesn't grow on trees. It relies on high-quality silica s…
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