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This is Explain IT, a show for IT professionals by IT professionals; offering insight, knowledge, experience and opinion on a variety of enterprise tech topics. With new episodes out regularly, follow the podcast in your favourite app and you'll get notified with every new release. Hosted on Acast. See acast.com/privacy for more information.
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Podcast series GET AMPLIFIED where we’re going to be talking about everything to do with working in the tech industry from staying ahead of the pace of change to fulfilment and well-being.Hosting the series will be Sam Routledge former CTO at Softcat who will be joined by Vicky Reddington from the Amplified Group. The team will be joined by leaders in the tech industry who will share their stories. We are going to share things we wish we knew 20 years ago. This is not rocket science but, we ...
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Ever wondered how we can stay ahead of cyber threats without burning out? On this edition of Explain IT, we're talking about the leveraging of advanced technology to automatically detect, investigate, and respond to cyber threats, reducing the need for constant human intervention that could lead to burnout. It's all about enhancing efficiency, spee…
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Keeping your data structured and secure is key to keeping your business safe. But how do we ensure that at every level of our IT infrastructure, including your backups? With data being stored across an organisation, from edge to the data center to the cloud, cyber resiliency is important when safeguarding an organization's assets against cyber thre…
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Creating Shared Wins: Breaking Down Silos in Tech Partnerships with Dan Waters
35:48
35:48
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Send us a text Dan Waters brings decades of partnership expertise to this fascinating conversation about building effective tech ecosystems. Working from sales roles at distributors to VP of Partnerships at Snowflake EMEA, Dan shares unique perspectives from both sides of the vendor-partner relationship. The conversation explores how truly successf…
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Building High-Performance Teams Through DISC with Stephanie Windsor, CEO Cloud Benefits
34:59
34:59
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Send us a text What happens when a promising startup faces challenges that threaten its very existence? For Stephanie Windsor, CEO of Cloud Benefits, the answer lay in understanding the diverse strengths of her leadership team through DISC profiling. Founded in 2021 as businesses emerged from the pandemic, Cloud Benefits offers a digital employee b…
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Wireless first connectivity for your business
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44:59
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You rely on wireless connectivity, we all do… and having a good wireless system can have a big impact on the success of your business. As companies strive for greater flexibility, efficiency, and connectivity, Wireless First is emerging as a game-changer. Post Covid, we’re seeing employees want more dynamic and collaborative work environments, and …
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Reframe Your Value with Jim Moyle Principal Product Manager at Microsoft
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35:26
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Send us a text In the fast-paced world of technology, career longevity often depends on finding your niche and building meaningful relationships within it. Jim Moyle, Principal Product Manager at Microsoft, is a brilliant example of this with his two-decade journey through the EUC landscape, offering valuable insights for tech professionals at any …
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Breaking Down Silos for Seamless Customer Success
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Send us a text This episode explores the evolution of customer success in the SaaS industry, highlighting the shift from a cost centre to a key driver of revenue growth. Bob Burke, whose journey from the heart of San Francisco's dot-com boom to a Customer-First thought leader, shares insights on aligning customer success with sales, breaking down s…
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From artificial intelligence to 5G Networks to everything in between, we’ve seen some big shifts in the IT industry in 2024. In today’s episode, we’ll be looking back over the tech landscape of 2024 and making big predictions about what we think we’re going to see in 2025. We’ll discuss how emerging technologies might transform industries and impac…
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Send us a text We're delighted to welcome back the inspirational Tracy Reis, Head of People and Joint MD at Nomad Studio, the strategy and brand experience company. This conversation felt like an invaluable coaching session on the importance of developing our feedback skills. Tracy shares her wisdom on how giving feedback is the roadmap to progress…
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From artificial intelligence to 5G Networks to everything in between, we’ve seen some big shifts in the IT industry in 2024. In today’s episode, we’ll be looking back over the tech landscape of 2024 and making big predictions about what we think we’re going to see in 2025. We’ll discuss how emerging technologies might transform industries and impac…
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A Holistic Approach to Life and Leadership with Trevor Dias
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44:28
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Send us a text Kick off 2025 with a burst of inspiration as we welcome Trevor Dias, whose career journey spans sports coaching with Manchester United to leadership roles in Vodafone and Salesforce. In our professional lives we are very used to starting each year in planning mode and setting our objectives. How many of us do the same in our personal…
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Workplace AI bots, like Microsoft Copilot, have exploded in use over the last 12 months. They are transforming how businesses operate by automating routine tasks, enhancing decision-making, and allowing employees to focus on more strategic activities. Back in November 2023, Explain IT discussed how Copilot could potentially revolutionise the workpl…
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Foundations of Leadership with Mark Templeton
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1:06:56
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Send us a text We are super excited to bring you an extra special Get Amplified festive present! Mark Templeton rejoins us to share his wisdom and learnings in this episode, Foundations of Leadership. We catch up with Mark, who continues to give back through board service and CEO mentoring. As former CEO of Citrix, Mark offers invaluable insigh…
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Send us a text What happens when a former operations leader takes the leap into the role of Chief Revenue Officer? We had an insightful discussion with Karen Gallantry. Her story illuminates the power of balancing operational demands with understanding human dynamics. Karen shares her unique perspective on how diverse experiences across technology …
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Send us a text Can a passion-driven business approach redefine an entire industry? Managing Director of Add Some Zest, Calum Lyle, believes so. We loved speaking to Calum and hearing about his refreshing approach to recruitment. We feel Calum's values and our values at the Amplified Group are naturally aligned. It definitely feels like a match! Cal…
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AI Unleashed: Turning Humans into Superhumans
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43:32
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Send us a text We're delighted to welcome back AI pioneer, Reddy Mallidi. Reddy has been busy since we last spoke, channelling his knowledge and passion into writing a book, AI Unleashed. The true power of AI is not in replacing humans, but in creating super humans. Reddy shares with us how he has numerous conversations that start with ‘We need AI’…
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Cloud computing, first introduced in the 1960s as the "intergalactic computer network," is now essential to our digital existence. There are so many cloud options available on the market today. Private clouds are essentially dedicated environments that offer greater control and security. They are typically used by businesses to store sensitive data…
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Empathy, Simplicity and Storytelling in Tech - Joe Baguley CTO EMEA Broadcom
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44:43
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Send us a text As the days get shorter and the weather becomes gloomy Sam and Vic are joined by the legendary Joe Baguley to brighten your day on a podcast filled with humour and insight. Joe, Chief Technology Officer at Broadcom openly shares his motivations, driven by a lifelong curiosity and the knack for simplifying the complex. Known for his m…
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Resolving Organisational Constipation: Insights from Dr. Mark Baker
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Send us a text Ever wonder how internal operations can actually support and supercharge your sales efforts rather than hinder them? Join us on Get Amplified with special guest Dr. Mark Baker, visiting fellow at Cranfield University. With a rich background in engineering, finance, and risk management, Mark shares compelling stories from his time at …
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Ever thought about how much of your life is protected by passwords? And why do hackers want to steal credentials? How do they do it and more importantly, how can we stop them in their tracks? From your emails to your retirement savings, passwords are quite literally the gatekeepers to your online life. And there are layers to password security, fro…
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Send us a text What better way to launch Season 6 of Get Amplified than with the experienced and innovative GTM leader, Ross Brown. This episode is jam packed with stories and nuggets of partnering strategy. You’ll need your fast listening ears as it is a wild ride with some brilliant metaphors and stories that had us leaning in for more! With an i…
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Where do you want to work from today? The coffee shop? The beach? It’s all possible with a Virtual desktop infrastructure. Virtual Desktop Infrastructure, or VDI, lets you access your companies’ systems from almost any device, essentially you can carry your office in your pocket. In this special episode, we’ll answer some important questions to hel…
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Are AI Powered Contact Centres the Future?
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Customer service is tough for everyone, but how do we make it better for the employee and for the customer? Business contact centres are starting to use AI at the very first step of their customer interactions. By automating elements of the customer service interaction and using AI insights, staff can resolve service incidents faster and keep custo…
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In the hybrid working world, everyone needs a fast and secure way to connect to their company's data. WAN or Wide Area Networks technologies have had an impressive impact; It's now easier than ever to do business. Using intelligence to optimize traffic across multiple links, we’ve gone from a trickle of information being sent between two direct poi…
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To the public, elections can look relatively simple. However for lots of public sector organisations, there are weeks of preparation fraught with risk, excitement and a huge sense of purpose. Despite using paper ballots and lots of people-based processes on the day, technology and digital is key to delivering a successful election. There are so man…
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In the year of AI, can we get even closer to having it right at our fingertips? Helen Gidney, Softcat’s head of Architecture, and a team of experts discuss this fascinating question. AI is developing quicker than we can think and we’re seeing it pop up in our everyday lives more and more and in this episode we'll answer the big AI questions of the …
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Do you know everything that’s going on in your organisation? Today we’re talking about Observability. It isn't just a buzzword; it is the evolution of application and network performance monitoring into a seamless way to measure your full systems health. As IT environments become more complicated, observability is crucial for pinpointing the root c…
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With the explosive growth of internet connected devices in our everyday world, from mobile phones to our cars and even our homes, we are generating massive amounts of data all the time. Traditional centralised infrastructures just can’t keep up with the pace of information. So how do we bring processing power closer to the source of this data to he…
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On this edition of Explain IT we're discussing how to power your SOC. No, we're not talking super powered footwear. SOC stands for Security Operations Centre, and it’s where cyber experts battle threats posed against your data day and night. We know security is a key part of any business, to protect your best kept secrets, and to keep third parties…
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AI has been making headlines for a while now, and this year we’ll see more and more businesses adopting it to improve their performance and efficiency. But how do we ensure that AI is used in a responsible and ethical way? How do we avoid the risks and pitfalls that come with such a powerful technology? And how do we stop AI from getting out of con…
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Don't Get Lost in the Noise with Jason Tooley, techUK Board Member
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Send us a text Brace yourself for leadership lessons that are as impactful as they are practical. We're joined by Jason Tooley, EMEA Sales Leader and Board Member of techUK, who shares what he has learnt from his 35 years of experience in the tech industry. Strap in for a journey through the challenges and strategies of leading transformations, esp…
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Decoding the True Value of Platforms and Winning Customers with Paul Wiefels, Chasm Group
47:33
47:33
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Send us a text Discover the ripple effects of interest rates on the tech industry as we sit down with Paul Wiefels from the Chasm Group. Our enlightening conversation traverses the current challenges faced by tech firms, especially in the bustling hub of the San Francisco Bay Area. From the precarious dance of hiring to the tough decisions on layof…
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Part two of our Tech Predictions for 2024! You can hear part one, here. In the past twelve months, Explain I.T has generated over 20,000 unique downloads and covered an array of topics. In the present, we have a collective group of Softcat technologists here to share their thoughts on tech. And in the future, Explain I.T will have a new presenter; …
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